About Company
IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count. We are a leading player in the Sub-Saharan African, Latin American and Middle Eastern and North African markets. We are committed to fostering connectivity and driving digital inclusion across our operations. Our mission is to connect people and communities by providing the infrastructure essential for mobile communication.
Job Description
We are seeking a highly motivated and skilled Telecom Technician specializing in base station and field support to join our dynamic team in Calabar. This crucial role involves the installation, maintenance, troubleshooting, and repair of telecommunications equipment, primarily focusing on base stations and associated infrastructure. As a Field Support Technician, you will be responsible for ensuring the optimal performance and reliability of our network, minimizing downtime, and proactively addressing potential issues. This is a hands-on position that requires excellent technical expertise, problem-solving abilities, and a commitment to safety and operational excellence. You will be instrumental in maintaining the robust network infrastructure that connects millions, contributing directly to our goal of a more connected Nigeria.
Key Responsibilities
- Perform installation, configuration, testing, and commissioning of new base station equipment, including antennas, radios, power systems, and transmission links.
- Conduct routine preventive maintenance on existing telecom infrastructure to ensure optimal performance and identify potential faults.
- Diagnose and troubleshoot technical issues related to base station equipment, including RF, transmission, and power systems, using specialized tools and diagnostic software.
- Execute corrective maintenance and emergency repairs on network equipment in a timely and efficient manner to restore services.
- Adhere strictly to all safety protocols, operational procedures, and quality standards during all field activities.
- Maintain accurate records of all maintenance activities, repairs, and equipment inventory.
- Collaborate with network operations center (NOC) and other technical teams to resolve complex network issues.
- Provide on-site technical support during network upgrades, expansions, and planned outages.
- Generate comprehensive reports on field activities, including fault analysis, resolution steps, and recommendations for improvement.
- Train and mentor junior technicians as required, sharing knowledge and best practices.
Required Skills
- Minimum of 3 years of hands-on experience in telecommunications field operations, specifically with base stations (2G, 3G, 4G, LTE).
- Strong understanding of RF principles, antenna systems, and transmission technologies (e.g., Microwave, Fiber Optics).
- Proficiency in using test equipment such as spectrum analyzers, power meters, site masters, and multi-meters.
- Ability to read and interpret technical drawings, schematics, and equipment manuals.
- Excellent problem-solving skills and ability to perform under pressure.
- Strong commitment to safety procedures and practices.
- Valid driver's license and ability to travel extensively within the assigned region.
- Good written and verbal communication skills.
Preferred Qualifications
- Higher National Diploma (HND) or Bachelor's degree in Electrical Engineering, Electronics, Telecommunications, or a related field.
- Certifications from reputable telecom equipment vendors (e.g., Ericsson, Huawei, Nokia).
- Experience with solar power systems and generators for base station power supply.
- Knowledge of network management systems and tools.
- Previous experience working at heights or in challenging outdoor environments.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance for you and your family.
- Pension scheme.
- Generous paid time off and holidays.
- Opportunities for professional development and technical training.
- Company vehicle and fuel allowance for field operations.
- Safe and supportive work environment.
- Life assurance.
How to Apply
If you are a driven and skilled Telecom Technician looking to make a significant impact, we encourage you to apply! Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application.