About Company
Midland Catering Company Ltd is a dynamic and rapidly growing catering and hospitality enterprise based in the heart of Nottinghamshire. For over two decades, we have been dedicated to delivering exceptional culinary experiences and unparalleled service across a diverse portfolio of clients, from corporate events and educational institutions to private functions and large-scale public gatherings. Our commitment to quality ingredients, innovative menus, and a customer-centric approach has established us as a leader in the regional catering industry. We are a company built on passion, professionalism, and a desire to continuously exceed expectations, fostering a culture of teamwork, creativity, and continuous improvement. As we look towards an ambitious future, we are seeking a visionary leader to help guide our strategic growth and operational excellence.
Job Description
We are seeking an accomplished and highly strategic General Manager of Business Oversight to lead our operations in Stapleford, Nottingham. This pivotal role is designed for a dynamic leader who can oversee the comprehensive performance of our business units, ensuring alignment with our overarching strategic objectives and fostering sustained growth. The General Manager – Business Oversight will be responsible for driving operational efficiency, optimizing financial performance, and enhancing customer satisfaction across all catering services and associated ventures. This position requires a proactive individual with a keen eye for detail, exceptional leadership qualities, and a proven track record in managing complex business operations within the food service or hospitality sector. You will be instrumental in developing and implementing business strategies, identifying new market opportunities, and ensuring the highest standards of service delivery are consistently met. This is more than just an operational role; it’s about shaping the future direction of our company, driving innovation, and building a high-performing team capable of delivering outstanding results. If you are a results-driven professional with a passion for excellence and a strategic mindset, we invite you to join our dedicated team and contribute to our continued success.
Key Responsibilities
- Develop and execute comprehensive business strategies to achieve company goals and objectives.
- Oversee daily operations across all departments, ensuring efficiency, quality, and compliance with industry standards.
- Monitor financial performance, manage budgets, and implement cost-control measures to maximize profitability.
- Identify and pursue new business opportunities, market trends, and partnerships to drive revenue growth.
- Lead, mentor, and develop a high-performing team, fostering a positive and productive work environment.
- Ensure exceptional customer satisfaction by upholding service standards and promptly addressing feedback.
- Implement and enforce company policies, procedures, and health and safety regulations.
- Conduct regular business reviews and report performance metrics to senior leadership.
- Manage stakeholder relationships, including suppliers, clients, and community partners.
- Drive continuous improvement initiatives and embrace innovation to enhance operational effectiveness.
Required Skills
- Proven experience in a senior management or General Manager role within the catering, food service, or hospitality industry (minimum 7 years).
- Strong financial acumen with a track record of budget management, P&L responsibility, and driving profitability.
- Exceptional leadership and team-building skills, with the ability to inspire and motivate diverse teams.
- Demonstrated strategic planning and execution capabilities.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in business analytics and performance reporting.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Comprehensive understanding of food safety, hygiene, and industry regulations.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Master’s degree or relevant professional certifications.
- Experience with large-scale event management or multi-site operations.
- Familiarity with catering software systems and advanced CRM tools.
- A track record of successful business development and market expansion.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Generous holiday allowance.
- Comprehensive private health insurance.
- Company pension scheme.
- Opportunities for professional development and career advancement.
- Access to exclusive employee discounts on company services.
- A supportive and collaborative work environment.
- Complimentary meals during working hours.
How to Apply
If you are a visionary leader ready to make a significant impact and drive the future success of Midland Catering Company Ltd, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application!