About Company
Médecins Sans Frontières (MSF) is an international humanitarian organization providing aid in nearly 70 countries to people affected by armed conflict, epidemics, natural or man-made disasters, or exclusion from healthcare. MSF offers impartial medical assistance based on need alone, regardless of race, religion, gender, or political affiliation. In the Democratic Republic of Congo, MSF has a significant presence, addressing critical health needs in various provinces, including Lomami. Our teams work in challenging and often volatile environments, providing essential medical care, emergency interventions, and public health initiatives. Ensuring the safety and security of our staff, patients, and assets is paramount to our mission. We are committed to fostering a secure working environment that enables our medical teams to deliver life-saving assistance effectively and without undue risk.
Job Description
Médecins Sans Frontières (MSF) is seeking a dedicated and vigilant Security Officer to join our vital operations in Mwene-Ditu, Lomami Province. In this challenging yet deeply rewarding role, you will be instrumental in ensuring the safety and security of our humanitarian compound, staff, and assets. Operating within a complex and dynamic environment, your presence and expertise will directly contribute to MSF’s ability to deliver life-saving medical aid to vulnerable populations. This position requires a proactive individual with a keen eye for detail, excellent judgment under pressure, and a profound commitment to humanitarian principles. You will be the first line of defense, responsible for implementing and adhering to strict security protocols, conducting regular patrols, managing access points, and responding effectively to any security incidents. Your role extends beyond mere physical security; you will foster a secure and calm environment that allows our medical teams to focus on their critical mission. The humanitarian context often presents unique security challenges, from community tensions to environmental hazards, requiring a flexible, adaptable, and culturally sensitive approach. We are looking for someone who can not only enforce rules but also build trust and maintain a positive relationship with both staff and local communities, understanding that local context is key to effective security.
As a Security Officer with MSF in Mwene-Ditu, you will play a crucial part in the overall risk management strategy for our operations. Your daily activities will include meticulous control of entry and exit points, ensuring that only authorized personnel and vehicles access the compound. This involves vigilant screening, precise record-keeping, and the enforcement of visitor policies. You will conduct regular security patrols, both internal and external to the compound perimeter, identifying potential vulnerabilities or threats and reporting them promptly. A significant aspect of this role involves preparing for and responding to emergencies, including medical evacuations, fire incidents, or security breaches, in close coordination with the Project Coordinator and relevant security focal points. You will be responsible for operating and maintaining security equipment, such as communication devices, alarms, and surveillance systems. Furthermore, you will contribute to security briefings for new arrivals and provide ongoing advice on local security conditions and best practices to all staff. Your ability to communicate clearly and calmly, even in tense situations, is paramount. This position is not merely about presence; it is about active observation, intelligent analysis, and immediate, effective action. We rely on our Security Officers to be the eyes and ears of our operation on the ground, providing critical real-time information that informs our safety measures and operational decisions. Joining MSF means becoming part of a global movement dedicated to saving lives and alleviating suffering, where your dedication to security enables thousands to receive vital medical care in some of the world’s most challenging environments. If you are prepared to uphold the highest standards of security in a high-stakes humanitarian mission and wish to contribute to a cause that truly matters, we encourage you to apply.
Key Responsibilities
- Manage and control access points to the humanitarian compound, ensuring only authorized personnel and vehicles enter and exit.
- Conduct regular internal and external security patrols of the compound perimeter to identify and report potential threats or vulnerabilities.
- Monitor surveillance systems and communication devices, ensuring they are operational and reporting any malfunctions.
- Respond effectively to security incidents, emergencies, and alarms, following established protocols and escalating as necessary.
- Maintain accurate records of visitor logs, incident reports, and daily security activities.
- Conduct physical checks of incoming and outgoing goods and vehicles as per security procedures.
- Provide basic security briefings to staff and visitors on local security context and safety measures.
- Liaise with local authorities and community leaders on security matters as directed by the Project Coordinator.
- Assist in the development and implementation of security plans and protocols.
- Ensure compliance with MSF's safety and security regulations at all times.
- Participate in security training and drills as required.
Required Skills
- Minimum 3 years of proven experience in security services, preferably in a humanitarian or NGO context.
- Demonstrated ability to remain calm and effective under pressure and during emergencies.
- Strong observational skills and attention to detail.
- Excellent verbal communication skills in French and Lingala (or other local languages prevalent in Lomami Province).
- Basic knowledge of first aid and emergency response procedures.
- Physical fitness and ability to perform duties that may include standing, walking, and lifting.
- Sound judgment and decision-making abilities.
- Basic computer literacy (for reporting purposes).
Preferred Qualifications
- Diploma or certification in Security Management or a related field.
- Previous experience working with international NGOs or humanitarian organizations in conflict-affected regions.
- Knowledge of local customs, traditions, and security dynamics in Mwene-Ditu and Lomami Province.
- Experience with operating various security equipment (e.g., radios, alarm systems, CCTV).
- Valid driver's license (motorcycle and/or car).
Perks & Benefits
- Competitive salary package commensurate with experience and local market conditions.
- Comprehensive medical insurance coverage.
- Generous annual leave and other statutory benefits.
- Opportunities for professional development and specialized security training.
- A challenging yet rewarding work environment where your contribution directly impacts humanitarian aid delivery.
- Being part of a dedicated global team committed to saving lives and alleviating suffering.
How to Apply
To apply for this critical role, please click on the application link below. Ensure your application includes a detailed CV and a cover letter explaining your suitability for the position and your motivation to work with Médecins Sans Frontières in a humanitarian context. Only shortlisted candidates will be contacted.