About Company
At The Piedmont Bank, we believe in fostering strong community ties and delivering exceptional financial services with a personal touch. Established with a commitment to serving the financial needs of individuals and businesses, we pride ourselves on our approachable banking experience and our dedication to local growth. Our team members are the heart of our operations, working together to create a welcoming and efficient environment for all our clients. Join a bank where your contributions are valued, and your growth is encouraged.
Job Description
We are seeking a highly organized, professional, and customer-focused individual to join our team as a Receptionist – Office Frontline at our Peachtree Station, Peachtree Corners branch. This pivotal role serves as the first point of contact for clients and visitors, setting the tone for their experience with The Piedmont Bank. As the face of our office, you will be responsible for creating a warm and welcoming atmosphere, managing incoming communications, and providing essential administrative support that ensures the smooth operation of our daily activities. You will play a crucial role in maintaining office efficiency, upholding our commitment to outstanding client service, and contributing to a positive and productive work environment. This position is ideal for someone with excellent interpersonal skills, a proactive attitude, and a strong ability to multitask in a professional setting. If you are passionate about service, detail-oriented, and ready to be a vital part of a thriving local institution, we encourage you to apply.
Key Responsibilities
- Greet and welcome clients and visitors with a friendly and professional demeanor, directing them to the appropriate personnel or department.
- Answer and direct incoming phone calls efficiently, taking messages accurately and ensuring timely delivery.
- Manage the main reception area, maintaining a tidy, organized, and presentable environment at all times.
- Handle incoming and outgoing mail, packages, and deliveries, distributing them promptly to the correct recipients.
- Assist with scheduling appointments and managing meeting room bookings.
- Provide administrative support to various departments, including data entry, filing, scanning, and preparing basic correspondence.
- Maintain office supplies inventory, placing orders as needed to ensure continuous availability.
- Operate standard office equipment such as multi-line phone systems, copiers, scanners, and fax machines.
- Handle client inquiries and provide general information about the bank's services or direct them to specialized staff.
- Adhere to all bank policies, procedures, and security protocols to ensure a safe and confidential environment.
Required Skills
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities.
- Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- A professional and positive attitude with strong customer service orientation.
- High level of discretion and ability to handle confidential information.
- Attention to detail and accuracy in all tasks.
Preferred Qualifications
- Previous experience (1+ years) in a reception, administrative, or customer service role, preferably in a financial or professional services environment.
- Familiarity with banking operations and terminology.
- Experience with multi-line phone systems and office management software.
Perks & Benefits
- Competitive hourly wage.
- Comprehensive health, dental, and vision insurance.
- Paid time off and company-paid holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career advancement.
- Positive and supportive work environment.
- Employee assistance program.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter directly through our career portal. Please ensure your application highlights your relevant experience and why you are a great fit for The Piedmont Bank, emphasizing your dedication to client service and administrative excellence.