About Company
Knutsford Express is Jamaica’s premier courier and passenger transportation service, renowned for its commitment to reliability, safety, and exceptional customer service. With a robust network spanning the island, we connect communities and businesses, ensuring timely and secure delivery of packages and comfortable travel for passengers. We pride ourselves on our professionalism, our dedicated team, and our continuous innovation in logistics. Join a company that is at the heart of Jamaica’s transport infrastructure, making a tangible difference in the lives of thousands every day.
Job Description
Knutsford Express is seeking a highly motivated, reliable, and experienced Dispatch Rider to join our dynamic team in Mandeville, Manchester. This is a pivotal role that involves ensuring the prompt, safe, and efficient delivery and collection of packages, documents, and other items within Mandeville and surrounding areas. As a Dispatch Rider, you will be the face of Knutsford Express on the road, embodying our values of punctuality, professionalism, and outstanding customer service. Your daily tasks will include navigating city streets and rural routes, interacting with a diverse clientele, and meticulously managing delivery logs.
We are looking for an individual who possesses an excellent understanding of road safety regulations, a strong sense of responsibility, and a passion for providing top-tier service. You will be responsible for maintaining your assigned motorcycle in good condition, reporting any issues promptly, and adhering to all company policies and procedures. The ideal candidate will be adept at route planning to maximize efficiency, possess strong communication skills, and be capable of working independently while also being a valuable team player. If you are a proactive problem-solver with a clean driving record and a commitment to excellence, we invite you to apply and become an essential part of the Knutsford Express family. This role offers the opportunity to contribute significantly to our operational success and uphold our reputation for dependability across Jamaica.
Key Responsibilities
- Execute timely and efficient delivery and collection of packages, documents, and other items as assigned.
- Plan and optimize delivery routes to ensure maximum efficiency and punctuality.
- Maintain accurate records of all deliveries and collections, including recipient signatures and timestamps.
- Ensure the safe handling and transport of all items, adhering to company safety protocols.
- Conduct daily pre-trip and post-trip inspections of the assigned motorcycle, reporting any mechanical issues or damage immediately.
- Adhere to all traffic laws and road safety regulations while on duty.
- Provide exceptional customer service, maintaining a professional and courteous demeanor at all times.
- Communicate effectively with dispatchers, supervisors, and customers regarding delivery status, delays, or issues.
- Assist with loading and unloading items as required.
- Represent Knutsford Express positively and professionally in the community.
Required Skills
- Valid General Driver's License (Class A for motorcycles) with a clean driving record
- Proven experience as a dispatch rider or courier
- Thorough knowledge of Mandeville and surrounding areas' road networks
- Excellent time management and organizational skills
- Strong communication and interpersonal abilities
- Ability to work independently and as part of a team
- Physical fitness to handle packages and be on the road for extended periods
- Basic knowledge of motorcycle maintenance and troubleshooting
Preferred Qualifications
- High school diploma or equivalent
- Experience using GPS navigation and delivery tracking applications
- Previous experience in a customer service-oriented role
- Familiarity with standard delivery documentation and procedures
Perks & Benefits
- Competitive salary package
- Health and wellness benefits
- Company-provided uniform and safety gear
- Training and professional development opportunities
- Positive and supportive work environment
- Opportunities for career advancement within a growing company
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a brief cover letter outlining their experience and suitability for this role. We look forward to reviewing your application!