About Company
Sterling Bank Plc, ‘The One-Customer Bank’, is a full-service national commercial bank with an array of financial products and services. With a rich history spanning decades, Sterling Bank has established itself as a forward-thinking institution committed to leveraging technology and innovation to deliver superior value to its customers. We pride ourselves on a culture of excellence, a passion for growth, and a strong dedication to fostering a dynamic and inclusive work environment. Joining Sterling Bank means becoming part of a team that is shaping the future of banking in Nigeria.
Job Description
Are you a driven, results-oriented professional with a passion for building lasting client relationships and a deep understanding of financial markets? Sterling Bank is seeking an exceptional Relationship Manager to join our dynamic team in Calabar. This is an immediate hiring opportunity for a seasoned individual who thrives in a fast-paced environment and is eager to contribute significantly to our growth. As a Relationship Manager, you will be at the forefront of our customer engagement strategy, responsible for acquiring new clients, nurturing existing relationships, and expanding our market presence within the vibrant Calabar region, including strategic focus around key economic hubs like the Margaret Ekpo International Airport environs. You will act as a trusted advisor, offering tailored financial solutions that meet the diverse needs of our individual and corporate clients, thereby driving profitability and reinforcing Sterling Bank’s position as a preferred financial partner.
Key Responsibilities
- Develop and manage a robust portfolio of high-net-worth individuals and corporate clients.
- Identify and pursue new business opportunities, driving client acquisition and revenue growth.
- Proactively engage clients to understand their financial needs and offer appropriate banking products and services, including loans, investments, and digital solutions.
- Conduct thorough financial analysis and risk assessments for client proposals.
- Ensure client satisfaction and retention through excellent service delivery and timely resolution of inquiries.
- Collaborate with internal teams (e.g., credit, operations, product development) to deliver seamless customer experiences.
- Stay abreast of market trends, competitor activities, and regulatory changes to identify opportunities and mitigate risks.
- Prepare and present regular reports on client portfolio performance, sales activities, and market insights.
- Adhere strictly to all banking policies, procedures, and regulatory compliance requirements.
Required Skills
- Proven track record in relationship management or sales within the banking or financial services industry.
- Strong understanding of banking products, services, and financial markets.
- Exceptional communication, negotiation, and interpersonal skills.
- Demonstrated ability to meet and exceed sales targets.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent analytical and problem-solving abilities.
- High level of integrity, professionalism, and customer-centricity.
- Ability to work independently and as part of a collaborative team.
Preferred Qualifications
- A Master’s degree in Business Administration (MBA) or related field.
- Professional certification in banking or finance (e.g., CIBN, CIS).
- Extensive network within the Calabar business community.
- Experience with digital banking solutions and financial technology.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Robust professional development and career advancement opportunities.
- Opportunities for continuous learning and skill enhancement.
- A supportive and inclusive work environment.
- Access to cutting-edge financial tools and technology.
- Generous paid time off and holidays.
How to Apply
Interested and qualified candidates are encouraged to click on the application link below. Please navigate to the careers section, search for ‘Relationship Manager’ roles, and submit your detailed resume and cover letter, highlighting your relevant experience and why you are the ideal candidate for this immediate hiring opportunity at Sterling Bank in Calabar.