Restaurant Server – Guest Services

🏢 Houlihan's📍 Midtown, Columbus💼 Full-Time💻 On-site🏭 Food & Beverage, Hospitality, Restaurants💰 $5.00 - $8.00 per hour plus tips

About Company

Houlihan’s is a modern American restaurant and bar, offering a diverse menu of delicious food and handcrafted cocktails in a comfortable, inviting atmosphere. With a long-standing history of culinary excellence and a commitment to exceptional guest experiences, we pride ourselves on being a beloved local gathering spot. Our Columbus, GA location in Midtown is a vibrant hub, serving both the local community and visitors with warmth, professionalism, and a genuine passion for hospitality. We believe that great food and great company go hand-in-hand, and our team is the heart of delivering that promise every day. Join a team where your contributions are valued, your growth is encouraged, and every shift is an opportunity to create memorable moments for our guests.

Job Description

Are you a hospitality enthusiast with a passion for creating unforgettable dining experiences? Houlihan’s in Midtown, Columbus, is seeking an energetic and dedicated Restaurant Server to join our dynamic front-of-house team. As a vital part of our guest services, you will be the face of our restaurant, guiding guests through our extensive menu, offering expert recommendations, and ensuring every visit is seamless and enjoyable. This role requires more than just taking orders; it demands a proactive approach to anticipate guest needs, an ability to multitask gracefully in a fast-paced environment, and a commitment to upholding our high standards of service. You’ll engage with diverse individuals, sharing your knowledge of our food and beverage offerings, all while contributing to a positive and collaborative work culture. We’re looking for someone who thrives on interaction, possesses excellent communication skills, and is eager to become an integral part of our Houlihan’s family. If you’re ready to bring your personality and professionalism to a team that values both, we encourage you to apply and help us continue to deliver exceptional dining experiences in Columbus.

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Key Responsibilities

  • Warmly greet guests, present menus, and inform them of daily specials and promotions.
  • Accurately take food and beverage orders, utilizing a Point of Sale (POS) system.
  • Provide thoughtful recommendations, demonstrating comprehensive knowledge of menu items, ingredients, and preparation methods.
  • Serve food and beverages promptly and efficiently, ensuring presentation and temperature standards are met.
  • Anticipate and respond to guest needs and requests throughout their dining experience.
  • Process payments accurately, handle cash and credit card transactions, and manage end-of-shift reconciliation.
  • Collaborate effectively with kitchen staff and other front-of-house team members to ensure smooth service flow.
  • Maintain cleanliness and organization of dining areas, including tables, side stations, and server alleys.
  • Adhere to all food safety and sanitation guidelines, as well as responsible alcohol service practices.
  • Assist with opening and closing duties, including setting up and breaking down dining areas.

Required Skills

  • Minimum 6 months of experience in a full-service restaurant or hospitality setting.
  • Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
  • Ability to work efficiently and accurately in a fast-paced, high-volume environment.
  • Strong organizational skills and ability to multitask effectively.
  • Basic math skills for handling payments and making change.
  • Familiarity with POS systems and basic computer literacy.
  • Reliable and punctual, with a strong work ethic.

Preferred Qualifications

  • Previous experience in a casual upscale or fine dining establishment.
  • Knowledge of wine, beer, and cocktail pairings.
  • ServeSafe or similar food handler certification.
  • TIPS or equivalent alcohol awareness certification.

Perks & Benefits

  • Competitive hourly wage plus excellent tipping potential.
  • Flexible scheduling options to support work-life balance.
  • Employee discounts on delicious Houlihan's meals.
  • Opportunities for career growth and advancement within the company.
  • A supportive and fun team-oriented work environment.
  • Comprehensive training programs to enhance your skills.

How to Apply

Ready to bring your passion for hospitality to Houlihan’s? We invite qualified candidates to click on the application link below to submit your resume and cover letter. Please ensure your application highlights your relevant experience and why you believe you’d be a great fit for our team. We look forward to reviewing your application!

Apply Now

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