About Company
Pamo Clinic and Hospitals is a leading healthcare institution dedicated to providing comprehensive and compassionate medical services to the communities we serve. With a strong commitment to patient-centered care, we operate state-of-the-art facilities and employ a team of highly skilled medical professionals. Our mission is to promote wellness, prevent illness, and restore health through ethical practices, advanced technology, and continuous improvement. We believe in fostering a supportive and collaborative environment where every team member contributes to our overarching goal of delivering exceptional healthcare outcomes. Located in the heart of Port Harcourt, our Rumuola branch is a pivotal part of our network, ensuring accessible and quality care for residents.
Job Description
Pamo Clinic and Hospitals is seeking a dedicated and compassionate Health Assistant to join our dynamic team in Rumuola, Port Harcourt. This is a crucial support role within our clinic, designed to enhance the patient experience and ensure the smooth operation of our daily services. As a Health Assistant, you will be at the forefront of patient interaction, providing essential administrative, clinical, and emotional support to both patients and healthcare professionals. Your responsibilities will range from preparing examination rooms and assisting with basic patient care tasks to managing patient flow, maintaining accurate records, and ensuring a clean and organized clinical environment. We are looking for an individual who embodies empathy, professionalism, and a strong work ethic, capable of working effectively in a fast-paced healthcare setting. This role offers an invaluable opportunity to contribute directly to the well-being of our community and grow within a reputable healthcare organization. If you are passionate about healthcare, eager to learn, and committed to making a positive difference in people’s lives, we encourage you to apply. This position requires someone who can seamlessly integrate into our team, uphold our standards of care, and contribute to an atmosphere of trust and comfort for all our patients.
Key Responsibilities
- Assist medical staff with patient care, including taking vital signs, preparing patients for examinations, and supporting minor procedures.
- Maintain cleanliness and organization of examination rooms, clinical areas, and medical equipment.
- Manage patient flow, direct patients to appropriate areas, and ensure a comfortable waiting experience.
- Provide administrative support such as scheduling appointments, managing patient records, and handling incoming calls.
- Stock and replenish medical supplies, ensuring availability of necessary items.
- Assist patients with mobility and personal care needs as required, while maintaining dignity and respect.
- Liaise effectively with other departments to ensure coordinated patient care.
- Adhere strictly to all clinic policies, procedures, and safety regulations, including infection control protocols.
- Provide empathetic support to patients and their families, addressing questions and concerns appropriately.
- Perform basic diagnostic tests under supervision, such as urinalysis or blood glucose checks, if trained.
Required Skills
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Basic computer proficiency (MS Office Suite)
- Ability to work effectively in a team-oriented environment
- Demonstrated empathy and compassion towards patients
- Attention to detail and accuracy in record-keeping
- Ability to maintain strict confidentiality of patient information
- Basic first aid and CPR certification (or willingness to obtain)
Preferred Qualifications
- Certificate or Diploma in Health Assistance, Nursing Auxiliary, or a related medical field
- 1-2 years of experience in a clinic, hospital, or healthcare setting
- Knowledge of medical terminology and procedures
- Experience with electronic health records (EHR) systems
Perks & Benefits
- Competitive salary and benefits package
- Comprehensive health insurance coverage
- Paid time off and holidays
- Opportunities for professional development and training
- Supportive and collaborative work environment
- Employee wellness programs
- Contribution to a leading healthcare institution
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted for an interview.