About Company
Born from a passion for fresh, natural ingredients and a desire to create delightful experiences, The Hyppo Gourmet Ice Pops has been a beloved staple in Florida’s communities since 2010. We craft unique, all-natural ice pops in an array of exciting flavors, from classic fruit combinations to adventurous sweet and savory blends. Our mission is simple: to spread joy, one delicious pop at a time. We believe in fostering a vibrant, inclusive, and fun work environment where every team member is valued and contributes to our sweet success. Join our Gainesville team and be a part of a company that brings smiles to faces daily, serving up frozen treats that are as unique as the community we love.
Job Description
Are you an enthusiastic and customer-focused individual with a passion for delivering exceptional service? The Hyppo Gourmet Ice Pops is seeking a dynamic Sales Clerk to join our bustling store outlet in the heart of Downtown Gainesville. This isn’t just a job; it’s an opportunity to be the face of a brand known for its innovative flavors and commitment to quality. As a Sales Clerk, you will be the front-line ambassador, creating memorable experiences for every customer who walks through our doors.
Your primary responsibility will be to ensure smooth and efficient operations at our sales counter, from greeting customers with a warm smile to accurately processing transactions and handling cash. You’ll become a true expert on our diverse menu of gourmet ice pops, confidently recommending flavors and sharing the story behind our beloved brand. Beyond transactions, you’ll be instrumental in maintaining the inviting atmosphere of our store – keeping displays stocked, ensuring cleanliness, and making sure our space always looks as appealing as our treats taste.
This role demands excellent communication skills, a proactive attitude, and the ability to thrive in a fast-paced environment. We’re looking for someone who takes initiative, pays close attention to detail, and genuinely enjoys interacting with people. If you’re eager to learn, willing to go the extra mile to make a customer’s day, and want to work in a fun, positive, and delicious setting, then The Hyppo is the place for you. Come help us spread happiness, one gourmet ice pop at a time, and grow your career with a company that values its people and its products.
Key Responsibilities
- Greet customers warmly and assist them in selecting ice pop flavors, providing recommendations and product information.
- Operate point-of-sale (POS) systems accurately to process cash, credit, and debit transactions.
- Maintain cleanliness and organization of the store outlet, including front-of-house, back-of-house, and customer seating areas.
- Monitor and restock inventory, ensuring displays are attractive and fully merchandised.
- Prepare simple food items and toppings according to company standards and food safety guidelines.
- Handle customer inquiries, resolve complaints politely, and ensure overall customer satisfaction.
- Adhere to all company policies and procedures, including food handling, safety, and cash management.
- Support team members and contribute to a positive, collaborative work environment.
- Assist with opening and closing duties as required.
Required Skills
- Proven customer service skills with a friendly and approachable demeanor.
- Basic math skills and experience handling cash and operating a POS system.
- Ability to work effectively in a fast-paced retail or food service environment.
- Excellent verbal communication and interpersonal skills.
- Reliability and punctuality.
- Strong work ethic and attention to detail.
- Ability to stand for extended periods and lift up to 25 pounds.
Preferred Qualifications
- Previous experience in a retail sales, food service, or hospitality role (6 months+).
- High School Diploma or GED.
- Knowledge of food safety standards and practices.
- Passion for gourmet food products and customer satisfaction.
Perks & Benefits
- Competitive hourly wage with opportunities for tips.
- Employee discounts on delicious Hyppo ice pops.
- Flexible scheduling options to support work-life balance.
- Opportunities for growth and advancement within the company.
- A fun, energetic, and supportive team environment.
- Training and development programs to enhance your skills.
- Contribution to a beloved local brand in Gainesville.
How to Apply
Ready to bring some sweetness to Downtown Gainesville? We invite passionate and customer-focused individuals to apply for this exciting opportunity. Please click on the application link below to submit your resume and cover letter. We look forward to learning more about you!