About Company
Nestled on the picturesque waterfront of Windsor, Ontario, the Best Western Plus Waterfront Hotel offers an unparalleled guest experience with breathtaking views of the Detroit River skyline. As a proud member of the global Best Western family, we are committed to providing exceptional service, comfortable accommodations, and a welcoming atmosphere that makes every stay memorable. Our prime location in downtown Windsor makes us a hub for both business and leisure travelers, offering easy access to local attractions, dining, and entertainment. We believe our team members are the heart of our hospitality, fostering a culture of respect, teamwork, and continuous improvement. We are dedicated to creating a supportive work environment where every individual can thrive, contribute to our success, and feel valued for their hard work and dedication. Join us and become a part of a team that takes pride in delivering excellence and making a difference in our guests’ experiences, contributing to the vibrant local community.
Job Description
Are you a meticulous, energetic individual with a passion for creating pristine environments and ensuring guest comfort? The Best Western Plus Waterfront Hotel is seeking dedicated and flexible Housekeeping Support to join our esteemed team. In this vital role, you will be instrumental in maintaining the highest standards of cleanliness and presentation across our guest rooms and public areas, directly contributing to our reputation for excellence. We understand the importance of work-life balance, which is why this position offers flexible hours, ideal for those seeking to fit work around other commitments while still being a crucial part of a dynamic hotel operation. Your keen eye for detail and commitment to efficiency will ensure that every guest steps into a welcoming, impeccably clean space, making their stay as comfortable and enjoyable as possible from the moment they arrive. This isn’t just about cleaning; it’s about crafting an inviting atmosphere, ensuring health and safety standards are rigorously met, and leaving a lasting positive impression on every person who walks through our doors. You will be a key player in our mission to deliver exceptional hospitality, working collaboratively with other departments to anticipate guest needs and maintain our hotel’s pristine image. If you thrive in a fast-paced environment, possess a strong work ethic, are reliable, and ready to contribute to a world-class hospitality experience, we encourage you to apply. This role offers the opportunity to develop your skills within a supportive team, learn best practices in hotel operations, and directly impact guest satisfaction daily. Join us in making every guest’s visit to Windsor truly special.
Key Responsibilities
- Clean and maintain guest rooms and public areas (lobbies, hallways, restrooms, etc.) to hotel standards and sanitation protocols.
- Change linens, make beds, and replenish guest room supplies such as toiletries, towels, and stationery.
- Vacuum carpets, sweep and mop floors, and dust all surfaces including furniture, fixtures, and window ledges.
- Thoroughly clean and sanitize bathrooms, including showers, toilets, sinks, and floors.
- Report any maintenance issues, safety hazards, or lost and found items promptly to supervision.
- Respond to guest requests courteously and efficiently, providing exceptional service at all times.
- Adhere strictly to all health, safety, and hygiene regulations and hotel policies.
- Manage time effectively to complete assigned tasks within specified timeframes and uphold productivity standards.
- Assist with laundry duties and stock inventory of cleaning supplies and guest amenities as needed.
- Collaborate with other hotel departments to ensure a seamless guest experience.
Required Skills
- High school diploma or equivalent education.
- Ability to work flexible hours, including evenings, weekends, and holidays as business demands.
- Strong attention to detail and a thorough approach to cleanliness and organization.
- Ability to work independently with minimal supervision and as an effective part of a team.
- Excellent time management and organizational skills.
- Physical stamina to perform demanding tasks, including lifting up to 25 lbs, bending, pushing carts, and standing for extended periods.
- Basic communication skills in English, sufficient to understand instructions and communicate with guests/colleagues.
- A positive attitude and a strong commitment to guest satisfaction.
Preferred Qualifications
- Previous experience in hotel housekeeping or a similar cleaning role.
- Familiarity with various cleaning chemicals, tools, and equipment.
- Knowledge of health and safety standards within the hospitality industry.
- Proven customer service orientation with a friendly and approachable demeanor.
Perks & Benefits
- Competitive hourly wages with opportunities for tips/guest recognition.
- Flexible scheduling options to accommodate work-life balance.
- Opportunity for growth and development within the hospitality industry.
- A supportive and team-oriented work environment.
- Employee discounts on Best Western stays worldwide.
- Access to comprehensive training programs and professional development.
- Proximity to public transportation routes in downtown Windsor.
How to Apply
To embark on a rewarding career with the Best Western Plus Waterfront Hotel, we invite you to submit your application by clicking the link below. Please ensure your resume highlights any relevant experience in housekeeping or hospitality, as well as your availability for flexible hours. We look forward to reviewing your application and potentially welcoming you to our dedicated team!