About Company
Hôtel Panorama Uvira stands as a beacon of comfort and hospitality in the vibrant city of Uvira, South Kivu Province, Democratic Republic of Congo. Strategically located with breathtaking views, we are dedicated to providing an exceptional experience for all our guests, whether they are visiting for business or leisure. Our commitment extends beyond just accommodation; we strive to offer a comprehensive suite of services that cater to every need, ensuring a memorable and comfortable stay. We pride ourselves on our warm, welcoming atmosphere, our attention to detail, and a team that consistently goes above and beyond to exceed expectations. Joining Hôtel Panorama Uvira means becoming part of a family that values professionalism, guest satisfaction, and continuous personal and professional growth. We believe in fostering an environment where talent is recognized, nurtured, and celebrated, offering ample opportunities for individuals to excel in their respective fields and contribute to our esteemed reputation for excellence in the hospitality sector.
Job Description
Are you a skilled and passionate barber with an eye for precision and a flair for classic and contemporary men’s grooming? Hôtel Panorama Uvira is seeking a dedicated and experienced Barber to join our esteemed team. This is an exciting opportunity to showcase your talent within a premium hospitality environment, offering top-tier grooming services to our discerning hotel guests and local clientele. As a Barber with Hôtel Panorama Uvira, you will be responsible for delivering an extensive range of men’s grooming services, including expert haircuts, classic shaves, beard trims, and styling. We are looking for an individual who is not only adept with their tools but also possesses exceptional customer service skills, capable of building rapport, understanding client preferences, and ensuring every guest leaves feeling refreshed, confident, and satisfied. You will play a crucial role in enhancing our guests’ overall experience by providing a relaxing, professional, and hygienic grooming service. Beyond technical skills, we value creativity, a strong work ethic, and a commitment to maintaining the highest standards of cleanliness and professionalism in your workspace. This role requires someone who can work independently while also contributing positively to a team-oriented atmosphere, upholding the reputation of Hôtel Panorama Uvira for excellence in all aspects of service. You will be expected to manage your schedule effectively, recommend appropriate products, and ensure a seamless, high-quality experience for every client who walks through our doors.
Key Responsibilities
- Perform a full range of men’s grooming services, including precision haircuts, shaves (traditional hot towel and straight razor), beard trims, and styling.
- Consult with clients to understand their desired look and provide personalized recommendations based on hair type, face shape, and current trends.
- Maintain a clean, organized, and sanitary workstation, adhering strictly to hygiene and safety standards, including sterilizing tools after each use.
- Educate clients on proper hair and beard care routines, recommending suitable professional products for their specific needs.
- Manage appointments efficiently, ensuring timely service delivery and minimal waiting times for guests.
- Engage with clients in a professional, friendly, and courteous manner, building strong rapport and fostering repeat business.
- Stay updated on the latest barbering techniques, grooming trends, and product innovations through continuous learning.
- Handle cash transactions and maintain accurate records of services rendered and product sales.
- Actively contribute to a positive and collaborative team environment within the hotel's service department, working harmoniously with other staff members.
Required Skills
- Proficiency in all classic and modern men's haircutting techniques, including fades, tapers, and scissor over comb.
- Expertise in traditional wet shaves and detailed beard grooming, using various tools and products.
- Strong communication and interpersonal skills, with the ability to listen attentively and converse effectively with clients.
- Exceptional customer service and client consultation abilities, ensuring a personalized and satisfying experience.
- Demonstrated commitment to impeccable hygiene and sanitation practices within a professional setting.
- Ability to work efficiently, manage time effectively, and handle multiple clients while maintaining service quality.
- Attention to detail and a genuine passion for precision grooming and client satisfaction.
- Fluency in French and/or Swahili (highly beneficial for interacting with local and international clientele in Uvira).
Preferred Qualifications
- Formal barbering certification or diploma from a recognized vocational institution or academy.
- Prior experience working in a high-end salon, barbershop, or luxury hotel environment, serving diverse clientele.
- In-depth knowledge of various professional hair, beard, and skin care products, including their ingredients and benefits.
- Ability to adapt to diverse client needs and cultural preferences, providing a respectful and inclusive service.
- Experience with basic booking systems and point-of-sale (POS) software for managing appointments and transactions.
- A portfolio showcasing previous work in men's grooming is a plus.
Perks & Benefits
- Competitive monthly salary with potential for performance-based incentives and bonuses.
- Opportunity to earn substantial tips from satisfied local and international clientele.
- A supportive and professional work environment within a reputable and well-established hotel.
- Opportunities for continuous professional development, skill enhancement, and training in advanced techniques.
- Access to high-quality grooming products, tools, and state-of-the-art equipment.
- Staff meals provided during shifts, ensuring comfort and convenience.
- Provision of a professional uniform.
- Contribution to a vibrant team committed to excellence and guest satisfaction.
How to Apply
Interested candidates are invited to submit their comprehensive CV/resume along with a concise cover letter detailing their experience, skills, and passion for men’s grooming. Please highlight any relevant certifications, formal training, and if possible, include a link to an online portfolio of your work. We encourage applicants to click on the link below to apply for the job.