About Company
National Commercial Bank Jamaica Limited (NCB) stands as Jamaica’s largest and most comprehensive financial services conglomerate. For over 180 years, NCB has been a cornerstone of the Jamaican economy, dedicated to empowering individuals, businesses, and communities to achieve their financial goals. We offer a full suite of banking, wealth management, and insurance solutions, driven by a commitment to innovation, customer satisfaction, and national development. Joining NCB means becoming part of a legacy of excellence, integrity, and a future-focused vision where your contributions directly impact the lives of millions.
Job Description
We are seeking a highly motivated and detail-oriented Administrative Officer to provide essential clerical and administrative support to our Red Pond, Spanish Town branch. In this pivotal role, you will be the backbone of our administrative operations, ensuring the smooth and efficient functioning of daily activities. You will be responsible for a diverse range of tasks, from managing correspondence and maintaining meticulous records to coordinating schedules and supporting the branch management team. This position requires exceptional organizational skills, a proactive approach, and the ability to handle confidential information with utmost discretion.
As an Administrative Officer, you will play a crucial role in maintaining an organized and productive work environment, directly contributing to the branch’s overall effectiveness and the positive experience of our internal and external stakeholders. You’ll be the go-to person for many administrative needs, providing vital assistance that allows our banking professionals to focus on serving our customers. This is an excellent opportunity for an individual with a strong administrative background who thrives in a dynamic, professional setting and is eager to contribute to a leading financial institution.
Key Responsibilities
- Manage and organize office correspondence, including incoming and outgoing mail, emails, and internal communications.
- Maintain comprehensive and confidential filing systems, both physical and digital, ensuring easy retrieval of documents.
- Schedule and coordinate meetings, appointments, and travel arrangements for branch management and staff.
- Prepare and format various documents, reports, presentations, and spreadsheets using Microsoft Office Suite.
- Assist with data entry, record-keeping, and the processing of administrative paperwork accurately and efficiently.
- Order and maintain office supplies, equipment, and inventory, ensuring adequate stock levels.
- Provide front-line administrative support, including answering phones, greeting visitors, and directing inquiries appropriately.
- Support the preparation of budgets, expense reports, and other financial administrative tasks as required.
- Collaborate with other departments and branches to facilitate seamless information flow and operational efficiency.
- Adhere strictly to company policies, procedures, and regulatory guidelines, especially concerning data privacy and security.
Required Skills
- Proven experience in an administrative or clerical support role (minimum 2 years).
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong verbal and written communication skills in English.
- High level of accuracy and attention to detail.
- Ability to work independently and as part of a team.
- Demonstrated ability to handle confidential information with integrity and discretion.
- Excellent interpersonal skills and a professional demeanor.
Preferred Qualifications
- Associate's Degree or Diploma in Business Administration, Office Management, or a related field.
- Previous experience working in the banking or financial services industry.
- Familiarity with banking software or enterprise resource planning (ERP) systems.
- Experience in a fast-paced, customer-centric environment.
Perks & Benefits
- Comprehensive Health and Dental Insurance coverage.
- Pension Plan with company contributions.
- Generous Paid Time Off (vacation, sick leave, public holidays).
- Opportunities for professional development and training.
- Employee Wellness Programs.
- Access to a wide range of NCB employee benefits and discounts.
- A supportive and collaborative work environment.
- Opportunities for career growth within Jamaica's leading financial institution.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience and qualifications for this role. We look forward to reviewing your application and potentially welcoming you to the NCB family.