About Company
Expedia Cruises is a leader in vacation travel, specializing in cruise vacations and land packages. With over 30 years of experience, we pride ourselves on providing exceptional value and unparalleled customer service. As part of the Expedia Group, the world’s largest travel company, we offer our Travel Advisors access to exclusive deals, cutting-edge technology, and extensive marketing support. We believe in empowering our advisors to build successful businesses from anywhere, fostering a culture of independence, continuous learning, and a shared passion for travel. Join a dynamic community that celebrates exploration and helps clients create unforgettable memories, all while enjoying the flexibility and autonomy of a work-from-home model. Our mission is to make dream vacations a reality, one happy traveler at a time.
Job Description
Are you passionate about travel and eager to help others explore the world from the comfort of your home? Expedia Cruises is seeking a highly motivated and customer-focused Work-from-Home Travel Advisor to join our growing team. This is an incredible opportunity for individuals who thrive in an independent setting, possess strong sales acumen, and have a deep desire to turn travel dreams into reality. As a Travel Advisor, you will be the go-to expert for clients seeking their next unforgettable adventure. Your primary responsibilities will include consulting with clients to understand their unique travel preferences, expertly researching and booking a wide array of travel products—including cruise vacations, all-inclusive resorts, guided tours, flights, and travel insurance—and crafting personalized itineraries that exceed their expectations. You’ll leverage our extensive network of suppliers and industry-leading technology to find the best deals and create seamless travel experiences. This role offers the unparalleled flexibility to manage your own schedule, build a robust and loyal client base, and earn competitive commissions based on your sales performance. If you’re ready to embark on a rewarding career where every day is an adventure, helping others make cherished memories while enjoying the autonomy of a professional home-based role, we invite you to apply. We provide comprehensive training, ongoing support, and access to a vast array of marketing tools and travel resources to ensure your success from day one. This position is perfect for someone living in Miramar, Florida, who desires a professional and flexible work environment, allowing them to balance personal life with a fulfilling career in the dynamic travel industry.
Key Responsibilities
- Consult with clients to identify their travel needs, preferences, and budget for cruises, all-inclusive resorts, tours, and other travel products.
- Research, recommend, and book various travel components, ensuring seamless and personalized itineraries.
- Build and maintain strong client relationships, fostering repeat business and referrals through exceptional service.
- Stay updated on travel industry trends, destination knowledge, supplier promotions, and booking systems.
- Manage client inquiries, provide timely quotes, and address any travel-related issues before, during, and after trips.
- Actively participate in ongoing training, webinars, and familiarize yourself with new destinations and travel products.
- Utilize marketing tools and strategies to promote services and attract new clients.
- Process bookings, payments, and document travel details accurately and efficiently.
- Meet and exceed sales targets and customer satisfaction goals.
Required Skills
- Proven experience in sales or customer service (minimum 1 year)
- Excellent communication and interpersonal skills, both written and verbal
- Strong organizational skills and attention to detail
- Self-motivated, disciplined, and capable of working independently in a home-based environment
- Proficiency in basic computer skills and comfortable learning new software/systems
- Passion for travel and a genuine desire to help others plan their dream vacations
Preferred Qualifications
- Previous experience as a travel agent or in the travel industry
- Familiarity with cruise lines, tour operators, and destination knowledge
- Experience with CRM software or travel booking platforms
- Associate's or Bachelor's degree in Hospitality, Tourism, or a related field
- Ability to speak multiple languages is a plus
Perks & Benefits
- Work-from-home flexibility, allowing for a better work-life balance
- Competitive commission structure with high earning potential
- Comprehensive training and ongoing professional development
- Access to exclusive travel deals and discounts for personal travel
- Marketing support and tools to help you build your business
- Part of a globally recognized brand (Expedia Group)
- Supportive community of fellow travel advisors
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a brief cover letter explaining their passion for travel and why they would be a great fit for Expedia Cruises. We look forward to hearing from you!