About Company
The George, Ikoyi, stands as a beacon of understated luxury and sophisticated elegance in the heart of Lagos. Nestled in a prime Ikoyi location, we are a boutique hotel renowned for our impeccable service, exquisite culinary experiences, and an atmosphere that combines refined comfort with contemporary style. Our commitment to excellence is reflected in every detail, from our plush accommodations to our world-class dining establishments that cater to a discerning clientele. We pride ourselves on creating memorable moments for our guests, offering a sanctuary where luxury meets authentic Nigerian hospitality. Joining The George means becoming part of a team dedicated to upholding the highest standards of service, contributing to an environment where every individual’s contribution is valued, and opportunities for professional growth are abundant. We believe in fostering a culture of respect, collaboration, and continuous improvement, ensuring that both our guests and our employees feel truly special.
Job Description
We are seeking enthusiastic and dedicated Part-Time Waitstaff to join our esteemed dining service team at The George, Ikoyi. This is an exceptional opportunity for individuals passionate about delivering unparalleled hospitality in a high-end, fast-paced environment. As a key member of our front-of-house team, you will be responsible for creating an unforgettable dining experience for our esteemed guests. Your role goes beyond simply serving; it’s about anticipating needs, engaging in professional and friendly interactions, and contributing to the sophisticated ambiance that defines The George. We are looking for candidates who possess a natural flair for service, a meticulous eye for detail, and a genuine desire to exceed guest expectations with every interaction. This part-time position offers flexible scheduling, ideal for those seeking to balance work with other commitments, predominantly covering evening shifts, weekends, and public holidays. You will be instrumental in maintaining our reputation for exceptional culinary delivery, ensuring that each dish and beverage is presented flawlessly and served with grace. If you thrive in an environment where professionalism, elegance, and guest satisfaction are paramount, we invite you to contribute your talent to our distinguished team. This role demands excellent communication skills, a proactive attitude, and the ability to work seamlessly within a cohesive team while managing multiple priorities efficiently.
Key Responsibilities
- Warmly greet and seat guests upon arrival, presenting menus and daily specials.
- Provide detailed explanations of menu items, ingredients, and preparation methods, offering recommendations as appropriate.
- Accurately take food and beverage orders, ensuring all special requests and dietary restrictions are clearly communicated to the kitchen.
- Serve food and beverages promptly, elegantly, and in accordance with service standards.
- Monitor guest satisfaction throughout their meal, promptly addressing any concerns or requests.
- Clear tables, reset dining areas, and maintain a pristine and organized service environment at all times.
- Process payments efficiently and accurately, handling cash, credit cards, and other forms of payment.
- Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow.
- Adhere to all health, safety, and hygiene standards and regulations.
- Assist with setting up and breaking down dining areas for events or special occasions.
Required Skills
- Exceptional communication and interpersonal skills, with a polite and engaging demeanor.
- Proven ability to deliver outstanding customer service in a luxury or high-end setting.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- Impeccable personal presentation and grooming standards.
- Basic mathematical skills for accurate order taking and payment processing.
- Ability to work effectively under pressure in a fast-paced dining environment.
- Fluency in English, both written and verbal.
Preferred Qualifications
- A minimum of 1 year of experience as waitstaff in a luxury hotel, fine dining restaurant, or upscale hospitality establishment.
- Knowledge of food and beverage pairings, including wines, spirits, and cocktails.
- Familiarity with POS systems and reservation management software.
- Ability to speak additional languages (e.g., French, a local Nigerian language).
- Certification in hospitality or food service safety.
Perks & Benefits
- Competitive part-time wages.
- Opportunity to work in a prestigious and highly regarded luxury environment.
- Flexible scheduling to support work-life balance.
- On-the-job training and professional development opportunities.
- Complimentary staff meals during shifts.
- A supportive and friendly team culture.
- Access to exclusive employee discounts on hotel services.
How to Apply
Interested and qualified candidates are invited to submit their comprehensive resume and a compelling cover letter detailing their relevant experience and why they are a perfect fit for the luxury service standards of The George, Ikoyi. Please ensure your application highlights your experience in similar high-end hospitality environments and your commitment to exceptional guest service. We encourage applicants who share our passion for excellence to click on the application link below to apply directly.