About Company
Perdue Farms is a fourth-generation, family-owned American food and agricultural company. Since our founding in 1920, we’ve grown from a small grain and feed business to a leading provider of premium proteins and innovative agricultural solutions. We are committed to responsible food and agriculture, prioritizing animal welfare, environmental stewardship, and the well-being of our associates and communities. With a strong presence in Selbyville, Delaware, our commitment extends to leveraging digital platforms to bring our high-quality products directly to consumers nationwide, continuously expanding our e-commerce footprint.
Job Description
Perdue Farms is seeking a dedicated and detail-oriented E-commerce Assistant to join our growing remote team. This is an exciting opportunity for an organized individual to contribute to the online success of a beloved American brand from the comfort of their home office. As an E-commerce Assistant, you will play a crucial role in maintaining and optimizing our online product listings, managing inventory, providing exceptional customer support, and supporting various digital marketing initiatives. You will work collaboratively with our marketing, sales, and logistics teams to ensure a seamless and positive online shopping experience for our customers. This remote position offers flexibility while requiring strong self-motivation and the ability to thrive in a virtual work environment.
Key Responsibilities
- Manage and update product listings across various e-commerce platforms, ensuring accuracy of descriptions, images, pricing, and inventory levels.
- Monitor online orders, coordinate with logistics for fulfillment, and track shipments to ensure timely delivery.
- Respond promptly and professionally to customer inquiries via email, chat, and phone regarding products, orders, and website navigation.
- Assist with inventory management, including stock reconciliation, reporting, and flagging low stock items.
- Support digital marketing efforts by scheduling promotions, updating website banners, and assisting with content creation for product pages.
- Conduct competitive analysis and market research to identify trends and opportunities for e-commerce growth.
- Generate regular reports on e-commerce performance metrics, including sales, website traffic, and customer engagement.
- Perform data entry and administrative tasks as needed to support the e-commerce team.
- Collaborate with internal teams to ensure product information is consistent across all channels.
Required Skills
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, BigCommerce) or similar content management systems.
- Strong written and verbal communication skills for engaging with customers and internal teams.
- Excellent organizational skills and meticulous attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Basic understanding of digital marketing principles and online customer journeys.
- Self-motivated and capable of working independently in a remote setting.
Preferred Qualifications
- Associate's or Bachelor's degree in Marketing, Business, E-commerce, or a related field.
- Familiarity with Google Analytics or other web analytics tools.
- Experience with customer relationship management (CRM) software.
- Basic knowledge of SEO/SEM best practices.
- Experience in the food or CPG industry.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive health, dental, and vision insurance options.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Remote work flexibility, saving commute time and costs.
- Opportunities for professional development and continuous learning.
- Employee discount programs on Perdue Farms products.
- Supportive and collaborative team environment.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please submit your resume and a cover letter outlining your experience and why you are an ideal fit for this remote E-commerce Assistant role at Perdue Farms. We look forward to reviewing your application!