About Company
First Bus is one of the UK’s largest bus operators, serving communities across the country. In Bristol, we are an integral part of the city’s transport network, connecting thousands of passengers daily to their work, education, leisure, and essential services. We pride ourselves on delivering safe, reliable, and convenient bus services, investing in modern fleets, and fostering a supportive and inclusive environment for our colleagues. As part of FirstGroup, we are committed to making a positive impact on public transport and the environment, constantly striving to innovate and enhance the passenger experience. Joining First Bus means becoming part of a dedicated team that is passionate about keeping Bristol moving, contributing to the city’s vibrancy, and upholding the highest standards of service and customer care. We believe in providing essential connections and building strong communities through reliable public transport.
Job Description
Are you a professional, customer-focused driver with an unwavering commitment to safety and an excellent driving record? First Bus Bristol is seeking dedicated Bus Drivers to join our dynamic team, ensuring the smooth and efficient transport of passengers across our vital routes, including those serving the Stoke Bishop area and the wider Bristol network. In this pivotal role, you will be the public face of First Bus, providing a friendly, welcoming, and reassuring experience to all passengers while expertly navigating bustling city streets and adhering strictly to timetables. This isn’t just about driving; it’s about being a community pillar, a safe guardian, and a reliable navigator, connecting people with their daily lives.
Your day will involve operating modern, well-maintained buses, ensuring the comfort and safety of every individual on board, from morning commuters to students and leisure travellers. You will be responsible for upholding the highest standards of road safety, conducting essential routine vehicle checks before and after shifts, and maintaining a clean and tidy bus environment that reflects our commitment to quality service. Punctuality is paramount in public transport, and you will play a crucial role in ensuring our services run on time, managing the smooth flow of passengers boarding and alighting, and accurately handling fares and tickets. We are looking for individuals who thrive on responsibility, possess excellent communication skills, and are genuinely passionate about delivering exceptional public service that makes a real difference. The routes you will cover are essential links for residents, students, and commuters, making your role instrumental in the daily rhythm of Bristolians. This is an opportunity to contribute significantly to urban mobility, working within a supportive team that values your dedication, invests in your continuous professional development, and offers a clear path for career progression within a leading national transport provider. If you are ready to take the wheel, embrace a challenging yet rewarding career, and make a tangible difference in your community every single day, we warmly encourage you to apply. Join us and help keep Bristol moving forward.
Key Responsibilities
- Operate public service vehicles safely and efficiently along designated routes.
- Adhere strictly to published timetables, ensuring punctuality and reliability of services.
- Provide excellent customer service, assisting passengers with inquiries and ensuring a pleasant journey.
- Process passenger fares and tickets accurately using electronic ticketing systems.
- Conduct pre-service vehicle checks, reporting any defects or issues promptly.
- Maintain a clean, tidy, and presentable bus environment for passengers.
- Comply with all traffic laws, company regulations, and health and safety policies.
- Respond to and report incidents, accidents, or emergencies in accordance with company procedures.
- Manage passenger behaviour and ensure a safe and respectful environment for all on board.
- Provide clear and helpful information regarding routes, fares, and connections.
Required Skills
- Valid UK PCV (Category D or D1) driving license
- Driver Certificate of Professional Competence (CPC) qualification
- Excellent driving record with no more than 6 penalty points
- Strong communication and interpersonal skills
- Customer service orientation and a friendly demeanor
- Ability to work flexible hours, including weekends and public holidays
- Punctuality and reliability
- Basic numeracy for handling fares and tickets
- Ability to remain calm and professional under pressure
Preferred Qualifications
- Previous experience as a bus driver or in a similar professional driving role
- Good geographical knowledge of Bristol and surrounding areas
- Experience with electronic ticketing systems
- Advanced first aid certification
Perks & Benefits
- Competitive salary and opportunities for overtime
- Comprehensive paid training and ongoing professional development
- Generous pension scheme
- Free bus travel for you and your family on all First Bus services
- Uniform provided
- Access to a range of employee benefits, including discounts and wellbeing programmes
- Career progression opportunities within a national transport company
- Supportive and inclusive work environment
How to Apply
To apply for this rewarding role, please click on the application link below. You will be redirected to the First Bus careers website. Please use the search function to find ‘Bus Driver’ opportunities in Bristol and submit your application online. Ensure your CV and any cover letter highlight your driving experience, customer service skills, and commitment to safety and timetable adherence.