About Company
Ulta Beauty is the largest beauty retailer in the United States and the premier destination for cosmetics, fragrance, skin care products, hair care products and salon services. We offer more than 25,000 products from approximately 500 beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, and brow services. We are dedicated to providing a unique shopping experience where guests can explore and discover the latest trends, indulge in their favorite products, and receive personalized advice from our expert associates. At Ulta Beauty, we believe in the power of beauty to transform, and we’re committed to creating an inclusive, diverse, and inspiring environment for everyone—our guests, our associates, and our communities.
Job Description
Are you a natural leader with a passion for beauty and a talent for inspiring teams? Ulta Beauty is seeking an enthusiastic and results-driven Retail Assistant Manager to join our dynamic team in Downtown West Hartford. As an Assistant Manager – Store Leadership, you will play a pivotal role in creating an exceptional experience for both our cherished guests and our dedicated associates. You’ll be instrumental in supporting the General Manager in all facets of store operations, driving sales performance, fostering a positive and inclusive work environment, and consistently upholding Ulta Beauty’s high standards of customer service and visual merchandising excellence. This role is more than just management; it’s about leadership, mentorship, and inspiring a team to achieve greatness. You will be responsible for empowering our associates to reach their full potential, ensuring they are knowledgeable about our extensive range of products and services, and equipped to provide personalized recommendations that delight our guests. Your day-to-day will involve actively overseeing the sales floor, managing inventory flow, executing promotional displays with precision, and maintaining a beautifully organized and inviting store atmosphere that reflects the Ulta Beauty brand. You’ll also handle essential operational tasks, including scheduling, cash handling, loss prevention, and ensuring compliance with all company policies and procedures. We are looking for an individual who is proactive, solution-oriented, capable of fostering a collaborative team spirit, and possesses a keen eye for detail. This is a unique opportunity to shape the customer experience, cultivate a high-performing team, and contribute directly to the success of one of the nation’s leading beauty retailers. If you’re ready to take the next step in your retail career and make a significant impact in the vibrant world of beauty, we invite you to apply and become a key part of the Ulta Beauty family in West Hartford. Join us in celebrating beauty and empowering individuality!
Key Responsibilities
- Support the General Manager in the day-to-day operations of the store, ensuring smooth and efficient functioning.
- Lead, coach, and motivate a team of associates to achieve sales goals and deliver exceptional customer service.
- Oversee merchandise presentation, visual standards, and inventory management, including receiving, stocking, and replenishing.
- Drive sales performance through effective team leadership, product knowledge, and promotional execution.
- Handle customer inquiries, resolve issues, and ensure a positive shopping experience for all guests.
- Manage scheduling, payroll, cash handling, and other administrative tasks accurately and efficiently.
- Implement and enforce company policies and procedures, including loss prevention and safety protocols.
- Train new hires and ongoing development of current associates on product knowledge, selling techniques, and operational processes.
- Maintain a clean, organized, and inviting store environment.
- Identify opportunities for process improvement and contribute to the overall strategic goals of the store.
Required Skills
- 2+ years of leadership experience in a retail environment
- Proven ability to drive sales and meet performance targets
- Strong communication and interpersonal skills
- Excellent customer service orientation and problem-solving abilities
- Proficiency in retail operational procedures (POS systems, inventory management)
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Demonstrated ability to motivate, develop, and coach a team
Preferred Qualifications
- Bachelor's degree in Business, Retail Management, or a related field
- Experience in the beauty retail industry
- Knowledge of current beauty trends and products
- Experience with visual merchandising and store display execution
Perks & Benefits
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company match
- Generous employee discount on beauty products and salon services
- Paid time off (PTO) and company holidays
- Opportunities for career growth and professional development within Ulta Beauty
- Associate assistance program
- Inclusive and supportive work environment
How to Apply
To apply for this exciting opportunity and become a part of the Ulta Beauty team, please click on the application link below. We look forward to reviewing your qualifications!