About Company
Speedy Freight Liverpool is a leading provider of dedicated, same-day freight services across the UK and Europe, with a strong local presence committed to serving the diverse needs of businesses in Liverpool and the wider North West region. As part of the national Speedy Freight network, we pride ourselves on our rapid response times, reliable delivery solutions, and exceptional customer service. We operate 24/7, 365 days a year, ensuring critical shipments reach their destination on time, every time. Joining our Liverpool team means becoming a vital part of a dynamic and fast-paced environment where efficiency, teamwork, and client satisfaction are at the core of everything we do.
Job Description
We are seeking a highly motivated and experienced Operations Manager to join our dedicated team in Toxteth, Liverpool. This pivotal role involves overseeing the day-to-day operational activities, meticulously managing logistics flows, optimizing workflow processes, and leading a committed team to achieve peak performance and customer satisfaction. The successful candidate will be instrumental in ensuring timely and efficient deliveries, prudent resource allocation, and maintaining the high standards of service synonymous with Speedy Freight. You will be responsible for the strategic implementation of operational strategies, diligent budget management, ensuring strict compliance with industry regulations, and fostering a culture of continuous improvement within your team. This position demands a proactive and visionary leader with a robust background in logistics management and a proven ability to navigate and manage complex operations. Furthermore, you will excel at motivating staff within a demanding and fast-paced environment. The ideal candidate will possess a keen eye for detail, exceptional problem-solving capabilities, and an unwavering commitment to operational excellence. You will drive initiatives designed to enhance efficiency, reduce operational costs, and significantly improve service delivery across all facets of our Toxteth operations. This is an exciting and challenging opportunity for a driven professional to make a substantial impact on our local presence and contribute directly to our overarching success and growth.
Key Responsibilities
- Manage and oversee daily operational activities, ensuring efficient workflow and adherence to delivery schedules.
- Develop and implement operational strategies to optimize logistics, reduce costs, and improve service quality.
- Lead, mentor, and motivate a team of operational staff, fostering a positive and productive work environment.
- Monitor key performance indicators (KPIs) and implement corrective actions to achieve operational targets.
- Ensure full compliance with all relevant industry regulations, health and safety standards, and company policies.
- Manage operational budgets, track expenditures, and identify areas for financial efficiency.
- Liaise with clients, suppliers, and internal departments to ensure seamless service delivery and resolve any operational issues.
- Implement and manage continuous improvement initiatives to enhance operational efficiency and productivity.
Required Skills
- Minimum of 3 years of progressive experience in an Operations Management role within the logistics or freight industry.
- Proven track record in managing and optimizing logistics, warehousing, or distribution operations.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent understanding of operational efficiency principles and workflow optimization techniques.
- Proficiency in using logistics software and enterprise resource planning (ERP) systems.
- Exceptional problem-solving abilities and decision-making skills under pressure.
- Strong communication, negotiation, and interpersonal skills.
- Full UK Driving License.
Preferred Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Certification in Lean Six Sigma or other process improvement methodologies.
- Experience with compliance and regulatory frameworks within the transport sector.
- Local knowledge of the Liverpool area and surrounding transport networks.
Perks & Benefits
- Competitive salary package with performance-based incentives.
- Opportunities for professional development and career progression.
- A dynamic and supportive work environment.
- Company pension scheme.
- Generous holiday allowance.
- On-site parking.
How to Apply
Interested candidates are encouraged to submit their CV and a cover letter detailing their relevant experience and why they are the ideal candidate for this role. Please ensure your application highlights your experience in logistics, workflow optimization, and staff management. Click on the link below to apply directly through our careers portal.