About Company
Africa Global Logistics (AGL) is a leading port operator, railway operator, and logistics company with a significant presence across the African continent. Formerly part of Bolloré Logistics, AGL offers integrated logistics solutions including freight forwarding, warehousing, customs clearance, and supply chain management. We are committed to fostering economic growth in Africa by connecting markets, enabling trade, and delivering innovative and sustainable logistics solutions. With a vast network and a team of dedicated professionals, AGL plays a crucial role in facilitating regional and international commerce, ensuring the efficient movement of goods and resources. We pride ourselves on our operational excellence, customer-centric approach, and commitment to local communities and environmental responsibility. Join our team and be part of an organization that is literally moving Africa forward.
Job Description
Are you a highly organized and detail-oriented individual with a profound passion for logistics and a knack for ensuring seamless supply chain operations? Africa Global Logistics (AGL), a leading provider of integrated logistics solutions across Africa, is seeking a dedicated and proactive Logistics Coordinator with a specialization in Freight Forwarding to join our dynamic team in Mwene-Ditu, Lomami Province. In this pivotal role, you will be the linchpin in coordinating the intricate movement of goods, ensuring efficiency, compliance, and paramount client satisfaction from origin to destination.
Your day-to-day will involve navigating the complexities of both international and domestic freight, working closely with a diverse network of carriers, customs brokers, and internal operational teams to manage all aspects of shipments. This includes everything from booking and tracking cargo to preparing essential documentation and resolving any issues that may arise during transit. You will be instrumental in optimizing routes, negotiating rates, and ensuring adherence to all regulatory requirements and company standards.
This is an incredible opportunity to contribute significantly to vital trade routes, facilitate economic growth within the region, and profoundly develop your career within a globally recognized logistics powerhouse. We are specifically looking for someone who thrives in a fast-paced environment, possesses excellent problem-solving skills, and is committed to upholding the highest standards of operational excellence. If you are passionate about connecting the world through efficient logistics and eager to make a tangible impact in the Democratic Republic of Congo, then we encourage you to apply. Join AGL and be part of a team that keeps Africa moving!
Key Responsibilities
- Coordinate and monitor the movement of freight from origin to destination, ensuring timely and cost-effective delivery.
- Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and commercial invoices.
- Communicate effectively with clients, carriers, customs officials, and internal departments to provide shipment updates and resolve issues.
- Track and trace shipments, providing proactive notifications on delays or changes to schedules.
- Negotiate rates and services with freight forwarders, carriers, and other logistics providers.
- Ensure compliance with all international and local shipping regulations, customs procedures, and company policies.
- Identify and implement opportunities for process improvement and cost reduction within logistics operations.
- Manage and maintain accurate records of all logistics activities and documentation.
- Handle customer inquiries and complaints related to shipments with professionalism and efficiency.
Required Skills
- Minimum 2 years of experience in logistics or freight forwarding.
- Proficiency in logistics software and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent communication and interpersonal skills (written and verbal) in French and English.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proven problem-solving abilities and decision-making skills.
- Knowledge of international shipping regulations and customs procedures.
Preferred Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Experience with a specific Freight Management System (FMS).
- Certification in Supply Chain or Logistics (e.g., CILT).
- Experience working in the Democratic Republic of Congo or other Central African countries.
- Additional language proficiency (e.g., Swahili, Lingala).
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health insurance package.
- Generous paid time off and public holidays.
- Opportunities for professional development and career advancement within a global company.
- A dynamic and collaborative work environment.
- Contribution to meaningful projects that impact regional trade and development.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and qualifications. Please ensure your application highlights your experience in freight forwarding and your understanding of logistics operations in the African context. To apply, please click on the link below.