About Company
At BJ’s Restaurant & Brewhouse, we’re more than just a place to eat; we’re a destination where guests come to enjoy handcrafted beers, delicious deep-dish pizzas, and an expansive menu of American favorites in a vibrant, welcoming atmosphere. With a commitment to quality food, exceptional service, and a lively environment, we’ve become a beloved fixture in communities across the nation. Our Fort Collins location, nestled conveniently near Harmony Road, is a hub of activity, serving up joy and memorable experiences to locals and visitors alike. We believe that our team members are the heart of our success, and we foster a culture of respect, collaboration, and continuous growth. Join us and be a part of a team that takes pride in creating ‘WOW’ moments for every guest, every time.
Job Description
We are seeking an enthusiastic and dedicated On-site Waiter to join our dynamic team at BJ’s Restaurant & Brewhouse in Harmony, Fort Collins. As a key member of our front-of-house staff, you will be the face of our exceptional hospitality, ensuring every guest enjoys a seamless and delightful dining experience. This role is perfect for an individual who thrives in a fast-paced environment, possesses a genuine passion for food and beverage, and excels at providing top-tier customer service. You will be responsible for warmly greeting guests, expertly guiding them through our extensive menu, taking accurate orders, and serving food and drinks with efficiency and a friendly demeanor. A comprehensive understanding of our menu, including dietary considerations and beverage pairings, will be essential to provide informed recommendations and answer guest inquiries confidently. You’ll work closely with the kitchen and bar staff, communicating clearly to ensure timely service and guest satisfaction. This position offers a fantastic opportunity to grow your career in hospitality within a supportive and exciting environment. We’re looking for someone who is not only skilled at service but also contributes positively to our team spirit, embodying our commitment to quality and guest happiness. If you are eager to create memorable moments for our guests and are ready to contribute your energy and expertise to a thriving restaurant, we encourage you to apply.
Key Responsibilities
- Warmly welcome guests, seat them comfortably, and present menus.
- Accurately take food and beverage orders, offering recommendations and answering questions regarding menu items, ingredients, and preparation methods.
- Deliver food and beverages promptly and accurately to tables, ensuring presentation standards are met.
- Monitor dining areas to anticipate guests' needs and respond promptly to requests.
- Process payments efficiently and accurately, handling cash and credit card transactions.
- Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.
- Collaborate effectively with kitchen staff, bartenders, and other service personnel to ensure smooth operations.
- Handle guest complaints or concerns with professionalism and escalate issues when necessary.
- Adhere to all food safety and sanitation guidelines and company policies.
- Assist with opening and closing duties, including setting up and breaking down dining areas.
Required Skills
- Proven experience as a Waiter/Waitress or in a similar customer service role (1+ years preferred).
- Excellent communication and interpersonal skills, with a friendly and outgoing personality.
- Ability to work effectively in a fast-paced, high-volume environment.
- Strong attention to detail and ability to accurately take and relay orders.
- Basic math skills for handling payments and making change.
- Knowledge of point-of-sale (POS) systems.
- Ability to stand, walk, and carry heavy trays for extended periods.
Preferred Qualifications
- High School Diploma or equivalent.
- Previous experience in a full-service restaurant or hotel dining setting.
- Knowledge of food and beverage pairing.
- Familiarity with local health and safety regulations.
Perks & Benefits
- Competitive hourly wage plus generous tips.
- Comprehensive health, dental, and vision insurance options for full-time employees.
- Paid time off and holiday pay.
- Employee dining discounts.
- Opportunities for career advancement and professional development.
- A fun, energetic, and supportive team environment.
- Flexible scheduling options.
How to Apply
Ready to bring your passion for hospitality to BJ’s Restaurant & Brewhouse? We invite you to take the next step in your career by clicking the application link below. Please ensure your resume is up-to-date and highlights your relevant experience. We look forward to reviewing your application!