About Company
Nordstrom Rack is the off-price retail division of Nordstrom, Inc., offering customers a wide selection of on-trend apparel, accessories, shoes, and home goods at an everyday savings of 30-70% off. We are committed to providing a fun, fashion-forward shopping experience and delivering outstanding customer service. Our vibrant team thrives on collaboration, a passion for product, and a commitment to helping every customer find exactly what they need. We believe in fostering an inclusive environment where all employees can grow and succeed, contributing to a dynamic retail landscape that values both individual style and collective achievement. Join us in making fashion accessible and enjoyable for everyone.
Job Description
Are you passionate about fashion, customer service, and creating an exceptional shopping experience? Nordstrom Rack in Downtown Denver is looking for an enthusiastic and dedicated On-site Store Assistant to join our retail floor team. In this pivotal role, you will be the face of our brand, directly interacting with customers to help them discover amazing finds and enjoy their shopping journey. This isn’t just a job; it’s an opportunity to build meaningful connections, contribute to a thriving retail environment, and develop your skills in a fast-paced, fashion-forward setting.
As a Store Assistant, you’ll be responsible for maintaining the visual appeal of our sales floor, ensuring merchandise is well-organized, neatly presented, and easily accessible for our shoppers. You’ll assist customers with product inquiries, help them locate items, provide styling advice, and ensure fitting rooms are clean and ready. Your keen eye for detail will be crucial in ensuring our displays are always inspiring and reflect the Nordstrom Rack brand standards. You’ll also play an essential role in processing new inventory, replenishing stock, and supporting promotional activities, all while upholding a high standard of store cleanliness and safety. This role is ideal for someone who thrives in a dynamic environment, enjoys working with a diverse clientele, and is eager to be a vital part of a team dedicated to delivering an unparalleled shopping experience. If you are a proactive problem-solver with a friendly demeanor and a genuine interest in retail, we invite you to apply and become a valued member of our Downtown Denver team.
Key Responsibilities
- Greet and engage customers on the sales floor, providing exceptional service and product assistance.
- Maintain the visual merchandising standards of the store, ensuring all displays are clean, organized, and appealing.
- Assist with processing new merchandise, ticketing, replenishment, and markdowns in a timely and accurate manner.
- Help customers locate specific products, sizes, and styles, and offer fitting room assistance.
- Ensure the sales floor, fitting rooms, and checkout areas are consistently clean, tidy, and safe for customers and staff.
- Support inventory management through accurate stock counts and organization of backstock areas.
- Actively participate in store promotions, special events, and seasonal merchandising changes.
- Operate point-of-sale (POS) systems for transactions, returns, and exchanges with accuracy and efficiency.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A strong passion for customer service and creating positive shopping experiences.
- Ability to work effectively in a fast-paced retail environment.
- Strong organizational skills and attention to detail for merchandising tasks.
- Ability to stand, walk, and lift up to 25 pounds regularly throughout a shift.
Preferred Qualifications
- Previous experience in a retail sales or customer service role.
- Familiarity with fashion trends and merchandising principles.
- Proficiency with point-of-sale (POS) systems.
Perks & Benefits
- Competitive hourly wage with potential for growth.
- Employee discount on Nordstrom and Nordstrom Rack merchandise.
- Comprehensive health and wellness benefits for eligible employees.
- Paid time off and holiday pay.
- Opportunities for career advancement within Nordstrom Rack and Nordstrom.
- Positive and inclusive work environment.
How to Apply
Ready to bring your passion for retail and customer service to our team? We encourage all qualified candidates to apply directly through our official career portal. Please click the application link below to submit your resume and complete the application process. We look forward to reviewing your application!