About Company
Digicel Jamaica is a leading telecommunications provider, committed to connecting people across Jamaica and the wider Caribbean. With a robust network, innovative services, and a deep understanding of local needs, Digicel has consistently pushed the boundaries of digital communication. We believe in empowering communities, fostering growth, and enriching lives through technology. Our culture is vibrant, fast-paced, and driven by a passion for excellence and customer satisfaction. Join us and be a part of a team that’s not just building networks, but building futures, constantly striving to deliver the best digital experience to our valued customers and communities.
Job Description
Are you a digital native with a flair for captivating storytelling and a keen eye for engaging content? Digicel Jamaica is seeking a dynamic and innovative Content Creator to join our marketing team in Black River, St. Elizabeth. This is an exciting opportunity for a creative individual to shape our brand’s voice across various social media and digital platforms, driving engagement and fostering a strong connection with our diverse audience. In this pivotal role, you will be at the forefront of crafting compelling narratives, producing visually stunning graphics, and editing dynamic video content that resonates with our customers. You’ll be responsible for developing and executing a cohesive content strategy, ensuring all digital outputs align with Digicel’s brand guidelines, marketing objectives, and local market nuances. This isn’t just about posting; it’s about strategizing, analyzing trends, identifying opportunities, and continuously optimizing our digital presence. You’ll work closely with our marketing, sales, and customer service teams to create content that educates, entertains, and inspires, transforming complex telecommunications concepts into accessible and engaging stories. From daily social media updates to long-form blog posts and interactive campaigns, your creativity will be essential in maintaining Digicel’s position as a leader in the digital space. We’re looking for someone who thrives in a fast-paced environment, is proficient with content creation tools, understands SEO best practices for digital visibility, and is passionate about staying ahead of digital trends. If you’re ready to make a significant impact and help us connect with our customers in new and exciting ways, we encourage you to apply.
Key Responsibilities
- Develop, create, and manage engaging content for all Digicel Jamaica's social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, YouTube) and other digital channels.
- Craft compelling written content, including captions, blog posts, website copy, and press releases.
- Design eye-catching graphics, images, and infographics using design software (e.g., Adobe Creative Suite, Canva).
- Shoot, edit, and produce high-quality video content for various digital campaigns and initiatives.
- Collaborate with the marketing team to brainstorm content ideas, campaigns, and strategies that align with brand objectives.
- Monitor social media trends, competitor activities, and audience insights to inform content creation and strategy.
- Schedule and publish content across platforms, ensuring optimal timing and reach.
- Track and analyze content performance metrics, providing regular reports and recommendations for optimization.
- Engage with the online community, responding to comments and messages in a brand-consistent voice.
- Ensure all content adheres to Digicel's brand guidelines, legal requirements, and industry best practices.
Required Skills
- Proven experience in content creation for social media and digital platforms.
- Strong proficiency in graphic design tools (e.g., Canva, Adobe Photoshop, Illustrator).
- Solid video editing skills (e.g., Adobe Premiere Pro, DaVinci Resolve, CapCut).
- Excellent written and verbal communication skills in English.
- Deep understanding of major social media platforms, their algorithms, and best practices.
- Basic knowledge of SEO principles and content optimization techniques.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational and time management skills.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or a related field.
- A strong portfolio showcasing diverse content creation work (graphics, videos, written samples).
- Experience with social media management tools (e.g., Hootsuite, Sprout Social).
- Familiarity with the telecommunications industry or a similar fast-moving consumer goods sector.
- Ability to speak and write in Jamaican Patois is a plus.
Perks & Benefits
- Competitive salary and performance incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday benefits.
- Opportunities for professional development and training.
- Employee discounts on Digicel products and services.
- A dynamic and supportive work environment.
- Access to cutting-edge technology and tools.
How to Apply
Ready to connect with us? If you possess the passion and skills to thrive in this role, we invite you to apply. Please click on the application link below to submit your resume and a compelling cover letter outlining your experience and why you are the perfect fit for Digicel Jamaica. Don’t forget to include a link to your online portfolio, if available.