About Company
Gett is a leading B2B mobility platform, transforming the way businesses manage employee ground travel. Founded in Israel, Gett has grown into a global technology company, operating in major cities worldwide, including a strong presence in its home country. We empower companies to optimize their travel programs with a single, unified platform that offers seamless booking, real-time tracking, and comprehensive reporting. Our innovative technology connects corporate clients with a vast network of mobility providers, from ride-hailing and taxis to limousines, ensuring efficiency, cost savings, and peace of mind. At Gett, we’re driven by innovation, customer satisfaction, and building smarter, more sustainable mobility solutions. Join our dynamic team in Tel Aviv, where innovation meets impact, shaping the future of business mobility.
Job Description
Are you a highly motivated, analytical, and aspiring leader eager to make a significant impact in a fast-paced technology and logistics environment? Gett is seeking an enthusiastic and driven Entry-Level Operations Director (Diretor de Operações) to join our vibrant team in Tel Aviv. This unique opportunity is designed for a rising talent who is passionate about operational excellence, process optimization, and contributing to the strategic direction of our mobility platform. While the title suggests a director role, we emphasize the ‘entry-level’ aspect – this position is ideal for someone at the beginning of their career journey, ready to learn, grow, and eventually lead. You will be instrumental in supporting the daily execution and long-term improvement of our operational strategies, working closely with senior leadership to identify bottlenecks, implement scalable solutions, and ensure our services run seamlessly across Israel. This role offers unparalleled exposure to all facets of a global tech company’s operations, from driver management and customer experience to data analysis and market expansion. If you thrive in a challenging yet supportive environment and are looking for a springboard to a leadership career in operations, this is the role for you. We are looking for someone who can bring fresh perspectives, analytical rigor, and an unyielding commitment to delivering exceptional service, contributing to our mission of smarter, more efficient business travel solutions.
Key Responsibilities
- Assist in the development and implementation of operational strategies to improve efficiency and service quality.
- Analyze operational data to identify trends, issues, and opportunities for improvement across our services.
- Support the management of driver/partner relationships and performance metrics, ensuring high service standards.
- Collaborate with cross-functional teams (product, marketing, customer support) to streamline workflows and launch new initiatives efficiently.
- Contribute to the optimization of supply and demand balancing within the platform, ensuring optimal resource allocation.
- Help monitor and ensure compliance with local regulations and company policies, maintaining operational integrity.
- Prepare reports and presentations on operational performance for senior management, offering data-driven insights.
- Participate in special projects aimed at enhancing the overall operational framework and driving innovation.
- Identify and troubleshoot operational inefficiencies and propose data-driven solutions to complex challenges.
- Continuously seek opportunities for personal and professional development in operational leadership and management.
Required Skills
- Bachelor's degree in Business Administration, Operations Management, Logistics, Engineering, or a related field.
- Exceptional analytical and problem-solving abilities, with a keen eye for detail.
- Proficiency in data analysis tools (e.g., Excel, SQL, or similar) to interpret and present findings.
- Strong communication and interpersonal skills, both verbal and written, for effective collaboration.
- Ability to work effectively in a fast-paced, dynamic environment, adapting to change quickly.
- Demonstrated proactive approach and strong initiative, taking ownership of tasks and projects.
- Fluent in English (verbal and written) for international communication.
- Basic understanding of logistics or on-demand service operations concepts.
Preferred Qualifications
- Master's degree or relevant certifications in operations management or a related discipline.
- Familiarity with the Israeli market and transportation industry landscape.
- Proficiency in Hebrew (verbal and written) to engage with local partners and customers.
- Experience with project management methodologies (e.g., Agile, Scrum).
- Previous internship or volunteer experience in an operational or analytical role, demonstrating practical application of skills.
Perks & Benefits
- Competitive salary and a comprehensive benefits package designed to support your well-being.
- Opportunity for rapid professional growth and career advancement within a global tech company.
- Mentorship from experienced leaders, fostering your development in operational leadership.
- Dynamic, multicultural, and collaborative work environment that encourages innovation and teamwork.
- Modern office space in the heart of Tel Aviv, equipped with state-of-the-art facilities.
- Access to cutting-edge technology and participation in innovative projects that shape the future of mobility.
- Regular team-building events and social activities to foster connection and camaraderie.
- Comprehensive employee wellness programs promoting physical and mental health.
- Subsidized transportation options and healthy snacks/beverages provided in the office.
How to Apply
If you are excited to kickstart your career in operations leadership and contribute to a pioneering mobility platform, we encourage you to apply! Please click on the link below to submit your application directly through Gett’s career portal.