About Company
Vodacom Congo, a leading telecommunications company in the Democratic Republic of Congo, is dedicated to connecting millions across this vast and diverse nation. As a subsidiary of Vodacom Group, we are at the forefront of digital innovation, providing reliable mobile, data, and enterprise solutions that empower individuals and businesses. Our commitment extends beyond connectivity; we actively invest in local communities, fostering economic growth and social development. With a robust network infrastructure spanning urban centers to remote villages, Vodacom Congo plays a pivotal role in bridging the digital divide, offering a dynamic and challenging environment for professionals eager to make a tangible impact. Join our team and be part of a company that is shaping the future of communication in the DRC, driven by a vision of a digitally inclusive society where everyone can thrive. We pride ourselves on a culture of excellence, innovation, and integrity, constantly seeking out passionate individuals who share our dedication to service and progress.
Job Description
Are you a highly skilled and passionate Telecom Technician with a keen eye for detail and a solid understanding of fiber optics and network infrastructure? Vodacom Congo is seeking a dedicated Telecom Technician – Fiber & Network to join our dynamic team in Kisangani, Tshopo Province. In this critical role, you will be instrumental in ensuring the optimal performance, reliability, and expansion of our cutting-edge telecommunications network. You will be responsible for the installation, maintenance, troubleshooting, and repair of fiber optic cables, active network equipment, and associated infrastructure. This position requires a hands-on approach to problem-solving, a commitment to safety, and the ability to work independently or as part of a specialized field team. Your expertise will directly contribute to delivering seamless connectivity to our customers, from individual mobile users to large enterprises, ensuring they experience the quality and speed they expect from Vodacom. You will navigate complex technical challenges, utilize advanced diagnostic tools, and implement best practices to maintain our network’s integrity and efficiency. This is an exciting opportunity for a proactive individual eager to apply their technical prowess in a challenging yet rewarding environment, contributing to the digital transformation of the Democratic Republic of Congo. If you thrive on technical challenges, possess strong analytical skills, and are dedicated to maintaining high standards of network performance, we encourage you to apply and become a vital part of our mission to connect communities.
Key Responsibilities
- Install, test, and maintain fiber optic cables and associated network equipment (e.g., OLTs, ONUs, switches, routers).
- Perform troubleshooting and fault isolation on fiber optic networks and copper infrastructure using specialized test equipment (OTDR, power meters, fusion splicers, etc.).
- Conduct preventative maintenance checks and inspections to ensure network reliability and proactively address potential issues.
- Respond to service outages and emergencies, working efficiently to restore services and minimize downtime.
- Document network configurations, repairs, and maintenance activities accurately and thoroughly.
- Adhere to all safety protocols and company standards during installation and maintenance operations.
- Collaborate with other technical teams, engineering, and customer service to resolve complex network issues.
- Provide technical support and guidance to junior technicians or field teams as required.
- Keep abreast of new technologies and industry best practices in fiber optics and telecommunications.
- Ensure proper inventory management of tools, equipment, and materials used for installations and repairs.
Required Skills
- Proven experience as a Telecom Technician, specifically with fiber optic and network infrastructure.
- Strong understanding of fiber optic principles, installation techniques, and testing methodologies.
- Proficiency in fusion splicing, connectorization, and termination of fiber optic cables.
- Solid knowledge of TCP/IP networking, routing, switching, and common network protocols.
- Ability to read and interpret technical diagrams, schematics, and network blueprints.
- Familiarity with various network testing tools (OTDR, power meter, VFL, Ethernet tester).
- Excellent problem-solving and analytical skills with a methodical approach to troubleshooting.
- Strong commitment to safety practices and procedures in the field.
- Ability to work independently and as part of a team in challenging field conditions.
- Valid driver's license and ability to travel within the Kisangani region.
Preferred Qualifications
- Technical degree or diploma in Telecommunications, Electronics, or a related field.
- Relevant industry certifications (e.g., FOA CFOT, Cisco CCNA, CompTIA Network+).
- Experience with specific vendor equipment (e.g., Huawei, Ericsson, Nokia).
- Fluency in Swahili or Lingala in addition to French and basic English communication skills.
- Previous experience working for a major telecommunications provider in Africa.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health insurance package.
- Opportunities for professional development and technical training.
- Transport allowance or company vehicle for field duties.
- Dynamic and supportive work environment.
- Career growth opportunities within a leading global telecom company.
How to Apply
Interested candidates are encouraged to apply by clicking the ‘Application Link’ below. Please navigate to the Vodacom careers portal, search for ‘Telecom Technician’ roles, and filter by ‘Congo (DRC)’ to locate this specific opportunity. Ensure your resume highlights your relevant experience in fiber optics and network infrastructure.