About Company
Boots is the UK’s leading health and beauty retailer, dedicated to helping millions of customers look and feel good. With a rich heritage spanning over 170 years, Boots has become a trusted name on high streets and in communities across the nation. We offer an extensive range of products, from everyday essentials to premium beauty brands, alongside essential pharmacy services. Our commitment to innovation, customer care, and community wellbeing drives everything we do. At Boots, we believe in creating a supportive and dynamic environment where our colleagues can thrive, develop their skills, and make a real difference to our customers’ lives. Join us and be part of a company that truly cares, where your passion for beauty can blossom. We foster an inclusive culture where every colleague feels valued and respected, contributing to a diverse workforce that reflects the communities we serve.
Job Description
Are you passionate about beauty, an expert at making people feel fabulous, and possess an exceptional flair for customer service? Boots in Hydepark, Glasgow is searching for an enthusiastic and knowledgeable Beauty Consultant to join our vibrant store counter team. In this pivotal role, you will be the face of our premium beauty offering, providing bespoke advice, demonstrating products, and creating an unforgettable shopping experience for every customer. You will be instrumental in driving sales, meeting targets, and fostering lasting relationships by understanding individual needs and recommending tailored solutions. This isn’t just about selling; it’s about empowering customers to discover their best selves through the power of beauty. You will be expected to maintain impeccable product knowledge across various brands, ensure our beauty counter is beautifully merchandised, and contribute to a positive and energetic team atmosphere. If you thrive in a fast-paced retail environment and have a genuine love for all things beauty, we invite you to bring your expertise and personality to our team. Your role will involve constant interaction, requiring excellent communication and a genuine desire to help customers find exactly what they’re looking for, often exceeding their expectations. We’re looking for someone who sees beauty not just as products, but as an experience to be shared.
Key Responsibilities
- Provide exceptional, personalised beauty advice and product recommendations to customers.
- Achieve daily and weekly sales targets for beauty products and services.
- Conduct engaging product demonstrations and make-up applications.
- Maintain an expert level of product knowledge across all beauty brands stocked at the counter.
- Ensure the beauty counter is impeccably merchandised, clean, and well-stocked according to company standards.
- Build strong rapport with customers, encouraging repeat visits and loyalty.
- Process transactions accurately and efficiently using the point-of-sale system.
- Actively participate in promotional events, new product launches, and in-store activities.
- Collaborate with team members to achieve overall store objectives and enhance customer experience.
- Handle customer inquiries and resolve concerns with professionalism and empathy.
- Stay up-to-date with the latest beauty trends, products, and industry developments.
Required Skills
- Proven experience in a customer-facing retail or sales environment.
- Strong passion for beauty products, trends, and the cosmetic industry.
- Excellent communication and interpersonal skills.
- Demonstrated ability to meet and exceed sales targets.
- Proficiency in providing makeup artistry and product demonstration services.
- Ability to work effectively both independently and as part of a team.
- A keen eye for detail and strong merchandising skills.
- Flexibility to work retail hours, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience as a Beauty Consultant or Beauty Advisor.
- NVQ Level 2 or equivalent qualification in Beauty Therapy or Retail.
- Established client book or proven ability to build a loyal customer base.
- Knowledge of Boots' proprietary beauty brands and services.
- Experience with inventory management and stock control.
Perks & Benefits
- Competitive salary and performance-based commission structure.
- Generous staff discount across Boots products and services.
- Comprehensive training and development programs in beauty and retail.
- Opportunities for career progression within the UK's leading health and beauty retailer.
- Access to exclusive product launches and beauty events.
- Pension scheme and healthcare benefits.
- A dynamic, supportive, and inclusive work environment.
- Access to employee assistance programs and wellbeing support.
How to Apply
Click on the application link below to submit your CV and cover letter, detailing your relevant experience and passion for beauty. We look forward to reviewing your application and learning more about how you can contribute to the Boots team.