About Company
Macfarlane & Co Accountants is a well-established and respected accounting firm based in the heart of Glasgow’s vibrant West End. With a strong commitment to delivering exceptional financial services, we pride ourselves on building lasting relationships with our diverse client base, ranging from individuals and sole traders to small and medium-sized businesses. Our team of dedicated professionals provides a comprehensive suite of services, including tax advice, audit, bookkeeping, and business advisory, all delivered with a personal touch and a focus on client success. We foster a supportive and collaborative work environment where innovation and professional growth are highly valued.
Job Description
We are seeking a highly motivated and detail-oriented Administrative Analyst to join our dynamic office team on Byres Road. This pivotal role is perfect for someone with a passion for organization, data, and process improvement, who thrives in a fast-paced professional services environment. As an Administrative Analyst, you will be instrumental in ensuring the smooth and efficient operation of our office, providing comprehensive administrative support, and playing a key role in analyzing internal processes to identify areas for enhancement. You will support various departments, including client services, finance, and human resources, by managing information, preparing reports, and contributing to strategic initiatives. This position offers a unique opportunity to combine administrative expertise with analytical skills, directly impacting our operational efficiency and client satisfaction. If you are a proactive problem-solver with excellent communication skills and a meticulous approach to your work, we invite you to contribute to our continued success and grow with us.
Key Responsibilities
- Perform data analysis and generate reports to support management decision-making, focusing on operational efficiency and resource allocation.
- Document current administrative processes, identify bottlenecks, and propose improvements to enhance workflow and productivity.
- Provide comprehensive administrative support, including scheduling appointments, managing correspondence, preparing presentations, and organizing company events.
- Maintain and update client databases and internal record-keeping systems with accuracy and confidentiality.
- Assist with onboarding new staff members, managing office supplies, and liaising with external vendors and service providers.
- Support the finance team with expense tracking, invoice processing, and basic financial data entry.
- Handle incoming calls and greet clients and visitors in a professional and courteous manner, ensuring a positive first impression.
- Assist with HR-related administrative tasks, such as maintaining personnel files and coordinating training sessions.
- Ensure compliance with all internal policies and external regulations relevant to data handling and office administration.
Required Skills
- Proven experience (2+ years) in an administrative or office support role, ideally with an analytical component.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with advanced Excel skills.
- Strong analytical and problem-solving abilities, with a keen eye for detail.
- Exceptional organizational and time management skills, capable of prioritizing multiple tasks effectively.
- Excellent written and verbal communication skills, with a professional and articulate demeanor.
- Ability to work independently with minimal supervision, as well as collaboratively within a team environment.
- Demonstrated ability to handle confidential information with discretion and integrity.
- Experience with office management software and database systems.
Preferred Qualifications
- A degree or HND in Business Administration, Finance, or a related field.
- Previous experience working within an accounting firm or professional services environment.
- Familiarity with CRM systems or accounting software (e.g., Xero, Sage).
- A track record of identifying and implementing process improvements.
Perks & Benefits
- Competitive annual salary and performance-related bonuses.
- Generous holiday allowance, including public holidays.
- Company pension scheme with employer contributions.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative work environment.
- Convenient office location in the vibrant Byres Road area with excellent transport links.
- Regular team social events and activities.
- Employee assistance program for health and well-being.
How to Apply
If you are ready to take on this exciting challenge and contribute to a thriving accounting practice, please click the application link below to submit your CV and a cover letter detailing your suitability for the role. We look forward to hearing from you!