About Company
Next Cash & Carry is a leading retail chain committed to providing an unparalleled shopping experience for our customers across Nigeria. Established with a vision to offer a vast selection of quality products ranging from groceries, household items, electronics, and apparel, all at competitive prices, we have grown to become a household name synonymous with convenience, variety, and value. Our stores are designed to cater to the diverse needs of families and businesses, ensuring a seamless and enjoyable retail journey. At Next Cash & Carry, we believe in fostering a vibrant, inclusive, and supportive work environment where every team member is valued and empowered to contribute to our collective success. We invest in our people through continuous training and development, creating opportunities for career growth within the dynamic retail sector. Join our team and be part of a company that is not just selling products, but building communities and enriching lives through accessible, high-quality retail services.
Job Description
Are you an energetic, customer-focused individual with a passion for delivering exceptional service in a fast-paced retail environment? Next Cash & Carry, a premier supermarket chain, is seeking a dedicated and enthusiastic Shop Attendant to join our thriving team in Port Harcourt. This pivotal role involves being the primary point of contact for our valued customers, ensuring their shopping experience is seamless, pleasant, and efficient. As a Shop Attendant, you will be the face of our brand, embodying our commitment to quality, service, and customer satisfaction. Your responsibilities will extend beyond simply processing transactions; you will be instrumental in maintaining the aesthetic appeal and organization of the store, ensuring products are well-stocked, clearly priced, and easily accessible. We are looking for an individual who is proactive, has a keen eye for detail, and possesses excellent communication skills to assist customers with their inquiries, guide them through product selections, and resolve any issues promptly and courteously. This position offers a fantastic opportunity to develop your retail career within a supportive team structure, learn about various product categories, and contribute significantly to the daily operational success of one of Nigeria’s leading retail brands. If you are eager to take on a challenging yet rewarding role where your dedication makes a tangible difference, we encourage you to apply and become a part of the Next Cash & Carry family.
Key Responsibilities
- Greet customers warmly and assist them with product inquiries, location, and selection.
- Process customer purchases accurately and efficiently using POS systems, handling cash and card transactions.
- Maintain a tidy, organized, and visually appealing store environment, including shelving, displays, and checkout areas.
- Ensure products are well-stocked, correctly priced, and rotated to minimize waste.
- Handle customer complaints or issues with professionalism and escalate when necessary.
- Assist with inventory management, including receiving, unpacking, and stocking merchandise.
- Adhere to all company policies and procedures, particularly regarding security, health, and safety.
- Collaborate effectively with team members to achieve daily sales targets and operational goals.
- Participate in regular stock takes and contribute to maintaining accurate inventory records.
- Educate customers on promotions, loyalty programs, and new product arrivals.
Required Skills
- Proven customer service skills with a friendly and approachable demeanor.
- Basic numeracy and literacy skills.
- Ability to operate a Point of Sale (POS) system.
- Strong communication and interpersonal skills.
- Attention to detail and a proactive approach to tasks.
- Ability to work effectively in a team environment.
- Flexibility to work varied shifts, including weekends and public holidays.
- Physical stamina to stand for extended periods and lift moderate weights.
Preferred Qualifications
- Previous experience in a retail or customer service role.
- Familiarity with inventory management practices.
- Secondary School Certificate (SSCE) or equivalent.
- Ability to speak multiple local languages is a plus.
Perks & Benefits
- Competitive monthly salary.
- Opportunity for career advancement within a growing retail chain.
- Comprehensive on-the-job training.
- Employee discounts on store merchandise.
- Supportive and collaborative work environment.
- Health and wellness programs.
- Performance-based incentives.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your application is complete and accurately reflects your skills and experience. We look forward to reviewing your submission and potentially welcoming you to the Next Cash & Carry family.