About Company
Progressive Foods Supermarket is a well-established and trusted name in the Jamaican retail grocery sector. For decades, we have been committed to providing our communities with high-quality products, exceptional customer service, and a pleasant shopping experience. With a strong focus on fresh produce, diverse selections, and competitive pricing, Progressive Foods strives to be the preferred choice for families across Jamaica. We believe our employees are at the heart of our success, and we foster a supportive, dynamic, and community-focused work environment where every team member is valued and encouraged to grow. Join our family and contribute to a legacy of excellence in service.
Job Description
Progressive Foods Supermarket is seeking enthusiastic and dedicated individuals to join our team as Supermarket Staff, primarily focusing on Cashier and Stock Team Member roles. This is a pivotal role within our store operations, combining the crucial responsibilities of frontline customer service with efficient inventory management. As a Cashier, you will be the face of our store, processing transactions accurately, handling cash and card payments, and providing a friendly, positive experience for every shopper. Your warm demeanor and attention to detail will ensure our customers leave satisfied. As a Stock Team Member, you will be responsible for receiving, organizing, and replenishing merchandise on our shelves, ensuring our store remains well-stocked, visually appealing, and easy for customers to navigate. This role requires a strong work ethic, physical stamina, and the ability to work collaboratively in a fast-paced retail environment. If you are a reliable, customer-focused, and proactive individual looking to contribute to a thriving local business and grow within the retail sector, we encourage you to apply. We are looking for individuals who take pride in their work, are eager to learn, and are committed to maintaining the high standards of cleanliness and organization that our customers expect from Progressive Foods. This position offers a chance to develop valuable skills in retail operations, customer engagement, and inventory control, all while being part of a supportive team.
Key Responsibilities
- Operate POS cash register systems accurately and efficiently, handling various payment methods (cash, credit/debit cards, vouchers).
- Provide exceptional customer service, greeting customers warmly, assisting with inquiries, and resolving complaints courteously.
- Maintain a clean and organized checkout area and assist with general store cleanliness.
- Receive, unload, and store incoming merchandise, verifying accuracy against delivery notes.
- Stock shelves, rotate products to ensure freshness, and maintain organized displays according to store standards.
- Monitor inventory levels, identify low stock items, and report discrepancies to management.
- Assist customers in locating products and provide recommendations when necessary.
- Conduct regular price checks and ensure products are correctly priced and scanned.
- Adhere to all store policies and procedures, including those related to health, safety, and security.
- Support fellow team members and contribute to a positive, cooperative work environment.
- Assist with special promotions, sales events, and seasonal merchandising as required.
Required Skills
- Excellent customer service and communication skills.
- Basic mathematical skills for cash handling and inventory.
- Ability to work effectively in a fast-paced, team-oriented retail environment.
- Strong attention to detail and accuracy.
- Physical ability to lift and move merchandise (up to 40 lbs), stand for extended periods, and perform repetitive tasks.
- Reliability and punctuality are essential.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- High School Diploma or equivalent.
- Previous experience (6 months to 1 year) in a retail, supermarket, or customer service role.
- Familiarity with POS systems and inventory management practices.
- A proactive and positive attitude with a willingness to learn and adapt.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive on-the-job training.
- Opportunity for career growth and advancement within the company.
- Employee discounts on store merchandise (where applicable).
- Supportive and friendly team environment.
- Contribution to a well-respected local business and community.
How to Apply
Interested candidates are encouraged to submit their application directly via the provided link. Please ensure your application highlights your relevant experience, customer service skills, and your availability. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview. We look forward to welcoming dedicated individuals to our Progressive Foods family!