About Company
Sainsbury’s is one of the UK’s largest and most trusted retailers, serving millions of customers every week. With a rich history spanning over 150 years, we’ve built our reputation on quality products, exceptional service, and a deep commitment to our communities. We believe in making healthy, delicious food accessible to everyone, and our online grocery delivery service is a cornerstone of that mission. Our colleagues are at the heart of everything we do, working together to create a welcoming and efficient shopping experience, whether in-store or right to our customers’ doorsteps. Join our dedicated team in Sutton Coldfield and become a vital part of delivering fresh groceries and smiles across the local area.
Job Description
Are you passionate about customer service and enjoy being on the road? Sainsbury’s is seeking enthusiastic and reliable Delivery Drivers to join our dynamic team in Sutton Coldfield, Birmingham. As a Grocery Van Delivery Driver, you’ll be the face of Sainsbury’s for many of our online customers, playing a crucial role in ensuring they receive their fresh groceries promptly and with a friendly smile. This isn’t just a driving job; it’s an opportunity to provide an essential service, build rapport with our valued customers, and contribute to the smooth operation of our busy online delivery hub.
Every day will bring new routes and new interactions. You’ll be responsible for safely and efficiently delivering a wide range of groceries, from fresh produce to household essentials, all while adhering to the highest standards of road safety and customer care. You’ll need to be organized, a confident driver, and possess excellent communication skills to navigate local roads and interact positively with every customer. We pride ourselves on creating a supportive work environment where you feel valued and empowered. If you’re looking for a rewarding role that combines independence with teamwork and puts you at the forefront of customer satisfaction, then we want to hear from you. Come drive with Sainsbury’s and help us deliver quality and convenience to the homes of Sutton Coldfield.
Key Responsibilities
- Safely operate a Sainsbury's delivery van to transport grocery orders to customer homes.
- Deliver orders on time and in full, ensuring products arrive in excellent condition.
- Provide exceptional customer service, greeting customers with a friendly and professional demeanor.
- Accurately check customer orders against delivery notes and resolve any discrepancies promptly.
- Assist customers with unloading and placing groceries where required (within reasonable limits).
- Handle payment transactions securely and efficiently using provided equipment (if applicable).
- Perform daily vehicle checks and maintain the cleanliness of the delivery van.
- Adhere strictly to all road safety regulations, company driving policies, and health and safety guidelines.
- Collaborate with the in-store team to ensure efficient loading and dispatch of orders.
- Report any vehicle maintenance issues or delivery challenges to the appropriate supervisor.
Required Skills
- Full, clean UK driving license (Category B) held for at least 12 months.
- Excellent customer service and communication skills.
- Ability to confidently drive a long-wheelbase transit van.
- Strong geographical knowledge of Sutton Coldfield and surrounding areas.
- Ability to lift and carry heavy grocery bags (up to 20kg) frequently throughout the shift.
- Reliable, punctual, and highly organized.
- A positive, can-do attitude and a professional appearance.
Preferred Qualifications
- Previous experience in a multi-drop delivery role or similar driving position.
- Experience working in a fast-paced retail or customer-facing environment.
- Basic understanding of vehicle maintenance checks and reporting.
Perks & Benefits
- Competitive hourly pay.
- Generous colleague discount across Sainsbury's, Argos, and Tu Clothing.
- Contributory pension scheme.
- Paid holiday allowance.
- Access to a range of training and development opportunities.
- Employee assistance programme for wellbeing support.
- Opportunity for career progression within a large national retailer.
- Flexible shift patterns available.
How to Apply
Ready to make a difference in your local community? Click on the application link below to submit your application directly through our careers portal. We look forward to hearing from you!