About Company
Trust Merchant Bank (TMB) stands as a leading commercial bank in the Democratic Republic of Congo (DRC), renowned for its unwavering commitment to financial inclusion and innovation. With an extensive network of branches strategically located across the country, including a significant and growing presence in Mbuji-Mayi, TMB offers a comprehensive range of banking products and services tailored to meet the diverse needs of individuals, small and medium-sized enterprises (SMEs), and large corporate clients. Our mission is deeply rooted in fostering economic development and empowering communities throughout the DRC through the provision of accessible, reliable, and secure financial solutions. We are driven by a dedicated team of professionals who embody integrity, excellence, and a passion for making a positive impact on the lives of our customers and the broader economy.
Job Description
Trust Merchant Bank (TMB) is seeking a highly organized, meticulous, and experienced Librarian – Records Management professional to join our dedicated team in Mbuji-Mayi. In this critical and multifaceted role, you will be instrumental in establishing, maintaining, and continually enhancing our institutional records and information management systems. The successful candidate will be responsible for overseeing the entire lifecycle of our corporate information, from its initial creation and secure storage to efficient retrieval and eventual compliant disposition, ensuring strict adherence to all relevant regulatory requirements and industry best practices within the financial services sector. Your responsibilities will encompass both physical and digital archives, requiring you to implement robust cataloging and classification systems, manage secure access protocols, and actively promote information literacy across the organization. This position demands a unique blend of traditional library science expertise, including cataloging, indexing, and preservation techniques, coupled with a strong, contemporary understanding of modern records management principles. This includes critical areas such as data governance, information privacy, legal compliance, and the effective utilization of advanced digital archiving and records management solutions. Your daily work will directly contribute to TMB’s operational efficiency, bolster our compliance efforts, and support strategic decision-making by ensuring that all vital information assets are accurately categorized, easily accessible when needed, and securely preserved against loss or unauthorized access. If you possess a profound passion for information organization, demonstrate an unwavering dedication to accuracy, and thrive in a dynamic, fast-paced corporate environment that values intellectual rigor and precision, we strongly encourage you to apply and play a pivotal role in safeguarding the integrity of TMB’s invaluable information assets.
Key Responsibilities
- Design, implement, and maintain comprehensive records management policies and procedures in line with banking regulations and best practices.
- Manage the full lifecycle of both physical and digital records, including creation, receipt, storage, retrieval, and secure disposition.
- Develop and apply effective classification, indexing, and cataloging systems for all institutional documents and data.
- Oversee the physical and digital archives, ensuring secure storage conditions and efficient retrieval mechanisms.
- Implement and manage document management systems (DMS) and other records management software.
- Ensure compliance with all local, national, and international data protection and privacy regulations.
- Provide training and guidance to staff on records management policies, procedures, and best practices.
- Conduct regular audits and assessments of records management systems to ensure accuracy, completeness, and integrity.
- Respond to information requests from internal departments and external auditors, ensuring timely and accurate delivery of records.
- Contribute to the development of disaster recovery plans for information assets.
Required Skills
- Bachelor's degree in Library Science, Information Management, Archival Studies, or a related field.
- Proven experience in records management and/or library operations, preferably within a corporate or financial institution.
- Strong knowledge of records management principles, practices, and technologies.
- Proficiency in document management systems (DMS) and library management software.
- Excellent organizational and time management skills with keen attention to detail.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong communication skills, both written and verbal, in French and Lingala (English is a plus).
Preferred Qualifications
- Master's degree in Library Science or Information Management.
- Certification in Records Management (e.g., CRM) or equivalent.
- Experience with compliance and regulatory frameworks pertinent to the banking sector.
- Familiarity with digitalization projects and electronic records conversion.
- Strong analytical and problem-solving abilities.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health insurance plan.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative work environment.
- Contribution to a leading financial institution in the DRC.
- Paid time off and holidays.
How to Apply
Interested candidates are invited to visit the official Trust Merchant Bank career portal to submit their application. Please navigate to the ‘Espace Candidat’ section or search for relevant opportunities. If a direct ‘Librarian – Records Management’ role isn’t explicitly listed, we encourage you to submit a general application, ensuring you highlight your extensive experience in library science, archival practices, and records management, as we frequently review applications for future and emerging needs. Click the link below to begin your application process.