About Company
Gateway Medical Centre is a leading healthcare provider dedicated to serving the vibrant community of Ocho Rios, St. Ann, and the wider Mammee Bay area. For over a decade, we have been committed to delivering exceptional patient care through a comprehensive range of medical services, from general practice and specialized consultations to diagnostic testing and wellness programs. Our mission is to promote health and well-being with compassion, integrity, and the highest professional standards. We believe that robust health information management is the backbone of excellent patient care, ensuring that our medical professionals have immediate access to accurate and complete patient histories. At Gateway Medical Centre, we foster a supportive and collaborative environment where every team member plays a crucial role in our collective success and in improving the lives of those we serve. Join us and be a part of a team that truly makes a difference in the health landscape of Jamaica.
Job Description
We are seeking a diligent and highly organized Medical Records Clerk with a strong focus on data accuracy and efficient filing to join our dedicated team at Gateway Medical Centre. In this pivotal role, you will be instrumental in managing and maintaining the integrity of our patient medical records, which are critical for delivering superior healthcare services. This position requires meticulous attention to detail, a deep understanding of confidentiality protocols, and a commitment to upholding the highest standards of health information management.
As a Medical Records Clerk, you will be responsible for the accurate creation, retrieval, storage, and maintenance of both physical and electronic patient records. You will play a key role in ensuring that all patient information is consistently updated, correctly classified, and readily accessible to authorized medical personnel. Your daily tasks will involve precise data entry, systematic filing, responding to record requests, and assisting with internal audits to guarantee compliance with regulatory standards and internal policies. The ideal candidate will possess excellent organizational skills, a strong work ethic, and the ability to work effectively in a fast-paced medical environment. This role is fundamental to the operational efficiency of our clinic and directly impacts our ability to provide timely and effective patient care. We are looking for an individual who is passionate about healthcare support and dedicated to contributing to a positive patient experience through exceptional administrative precision.
Key Responsibilities
- Accurately create, organize, and maintain patient medical records, both electronic (EMR) and physical.
- Ensure the timely and precise filing of all medical documents, test results, and correspondence.
- Retrieve medical records for physicians and other authorized staff as requested, ensuring prompt availability.
- Perform data entry of patient information, diagnoses, treatments, and other relevant medical details into the EMR system.
- Safeguard patient confidentiality and comply strictly with all privacy regulations (e.g., local data protection laws).
- Assist with internal and external audits of medical records to ensure accuracy, completeness, and compliance.
- Manage the scanning and digitization of physical records into the electronic system.
- Process requests for medical records from patients, insurance companies, and other healthcare providers, adhering to established procedures.
- Maintain an organized and efficient filing system, including archiving older records.
- Provide administrative support to medical staff as needed, related to patient data and records.
Required Skills
- Proven experience as a Medical Records Clerk or in a similar administrative role within a healthcare setting.
- Exceptional organizational and time management skills.
- Demonstrated strong attention to detail and accuracy.
- Proficiency in medical terminology and healthcare procedures.
- Competency in using Electronic Medical Record (EMR) systems and general office software (e.g., Microsoft Office Suite).
- Excellent verbal and written communication skills.
- Ability to handle sensitive information with the utmost confidentiality and discretion.
- Strong problem-solving abilities and a proactive approach to tasks.
- Ability to work effectively both independently and as part of a team.
Preferred Qualifications
- Certification in Medical Records Technology, Health Information Management, or a related field.
- Familiarity with Jamaican healthcare regulations and patient data management guidelines.
- Experience with specific clinic management software or EMR systems relevant to primary care.
- A minimum typing speed of 45-50 WPM.
- Secondary school diploma with passes in English and Mathematics; tertiary education is a plus.
Perks & Benefits
- Competitive salary commensurate with experience.
- Comprehensive health and wellness benefits package.
- Paid time off and public holidays.
- Opportunities for professional development and continuous learning.
- A supportive and collaborative work environment.
- Contribution to a vital community health service.
- Employee recognition programs.
How to Apply
To apply for this vital role and contribute to our commitment to exceptional patient care, please click on the application link below. We look forward to reviewing your qualifications and welcoming you to our dedicated team.