About Company
Couples Resorts is a collection of four all-inclusive luxury resorts in Jamaica, celebrated for providing unparalleled romantic getaways. With a legacy spanning over 40 years, we are dedicated to crafting unforgettable experiences through exceptional service, exquisite dining, and breathtaking beachfront settings. Our commitment extends beyond our guests to our cherished employees and the pristine environment we operate in. We foster a culture of excellence, integrity, and sustainable practices, ensuring a safe, healthy, and vibrant atmosphere for everyone who steps onto our properties. Joining Couples Resorts means becoming part of a family that values your contribution to our enduring success and well-being, where every team member plays a vital role in our enduring reputation for world-class hospitality.
Job Description
Couples Resorts is seeking a highly motivated and experienced Public Health Officer to join our dedicated team in Ocho Rios. This pivotal role is essential for upholding our rigorous health and safety standards, ensuring the well-being of both our esteemed guests and our valued employees across our resort operations. The successful candidate will be instrumental in developing, implementing, and monitoring comprehensive public health programs that align with local regulations, international best practices, and our own unwavering commitment to excellence. As a Public Health Officer, you will be on the front lines, conducting routine inspections of all facilities, including kitchens, dining areas, guest rooms, recreational areas, and staff accommodations, to identify potential health hazards and ensure strict compliance with hygiene and sanitation protocols. Your keen eye for detail, analytical mindset, and proactive approach will be vital in maintaining our pristine environment and preventing issues before they arise. Beyond meticulous inspections, a significant aspect of this role involves educating our diverse team members on crucial public health topics. This ranges from comprehensive food safety practices, proper waste management, and potable water safety, to infectious disease prevention and control, and emergency preparedness procedures. You will be responsible for developing engaging and accessible training materials, delivering impactful workshops and sessions, and consistently reinforcing a culture of health consciousness and responsibility throughout the resort. This role requires a dynamic individual who can effectively communicate complex health information to various audiences, from senior management to frontline staff, and collaborate seamlessly with different departments to implement corrective actions and sustainable preventive measures. You will investigate and accurately report on public health incidents, contributing valuable insights to continuous improvement initiatives and risk management strategies. Your expertise will directly impact the safety, comfort, and satisfaction of thousands of guests annually, reinforcing Couples Resorts’ well-earned reputation as a leader in luxury hospitality and responsible tourism. If you are passionate about public health, possess strong leadership qualities, a commitment to education, and thrive in a dynamic, service-oriented environment, we invite you to contribute your talents to our world-class team and help us maintain our exceptional standards.
Key Responsibilities
- Conduct regular and thorough inspections of all resort facilities (kitchens, dining areas, pools, guest rooms, staff housing, waste disposal areas) to ensure compliance with local and international public health and sanitation standards.
- Develop, implement, and evaluate public health programs, policies, and procedures to enhance guest and employee safety and well-being.
- Deliver engaging and effective training sessions to staff on various public health topics, including food safety, hygiene, infectious disease prevention, and emergency response protocols.
- Investigate public health incidents, outbreaks, or complaints, identifying root causes and recommending corrective and preventive actions.
- Maintain accurate records of inspections, training activities, incident reports, and compliance data, preparing detailed reports for management.
- Collaborate with resort management, departmental heads, and external health authorities to ensure continuous improvement in public health practices.
- Monitor water quality, pest control measures, and waste management systems, ensuring environmental health standards are met.
- Stay informed about current public health regulations, industry best practices, and emerging health threats, adapting resort protocols as necessary.
Required Skills
- Proven experience in public health, environmental health, or occupational health and safety.
- Thorough knowledge of local and international public health regulations and standards (e.g., HACCP, WHO guidelines).
- Excellent communication, presentation, and interpersonal skills, with the ability to educate diverse audiences.
- Strong analytical and problem-solving abilities, with attention to detail.
- Proficiency in data collection, analysis, and report writing.
- Ability to work independently and as part of a multidisciplinary team.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in Public Health, Environmental Health, Occupational Health & Safety, or a related field.
- Certifications in food safety management (e.g., HACCP, ServSafe), infection control, or occupational health and safety.
- Experience within the hospitality or tourism industry, particularly in resorts or hotels.
- Familiarity with Jamaican public health legislation and environmental protection guidelines.
Perks & Benefits
- Competitive salary and benefits package.
- Comprehensive health and wellness programs.
- Opportunities for professional development and training.
- Employee discounts on resort stays and services.
- Provided staff meals.
- Supportive and collaborative work environment.
- Contribution to a world-renowned luxury brand.
How to Apply
We invite qualified candidates to take the next step in their career journey by clicking the application link below. Please ensure your resume and cover letter clearly highlight your relevant experience and qualifications for this crucial role. We look forward to reviewing your application and potentially welcoming you to the Couples Resorts family.