About Company
Matanuska Telephone Association (MTA) is Alaska’s largest cooperative telecommunications provider, dedicated to connecting communities across the Last Frontier. For over 70 years, MTA has been at the forefront of innovation, delivering high-speed internet, reliable voice, and advanced television services to homes and businesses throughout the Mat-Su Valley and beyond, including parts of the Anchorage area. We are member-owned and committed to fostering a supportive work environment where employees are valued, growth is encouraged, and our collective efforts contribute directly to the well-being and connectivity of Alaskans. Join MTA and be part of a team that’s building the future of communication in a state known for its vast beauty and unique challenges. We pride ourselves on our community involvement and our dedication to providing exceptional service.
Job Description
We are seeking a highly organized, proactive, and detail-oriented Administrative Officer to join our team in a fully remote capacity. As an Administrative Officer – Remote Desk, you will play a crucial role in ensuring the smooth and efficient operation of various administrative functions, providing essential support to multiple departments and management from your home office. This is a unique opportunity for an independent professional to thrive in a dynamic virtual environment, contributing significantly to our operational excellence and team cohesion. You will be responsible for managing complex calendars, coordinating meetings, preparing comprehensive reports, handling sensitive correspondence, and maintaining digital records with precision and discretion.
Success in this role requires exceptional time management, strong communication skills, and a steadfast commitment to accuracy and confidentiality. If you possess a keen eye for detail, a talent for organization, and are adept at utilizing modern office software and virtual collaboration tools, we encourage you to apply. This position is ideal for someone who excels at problem-solving, can anticipate needs, and enjoys a fast-paced setting where their contributions directly impact daily operations and strategic initiatives. You will be an integral part of our team, even while working remotely, ensuring that our internal processes are streamlined and our employees have the support they need to deliver outstanding service to our members. Your ability to adapt to changing priorities and manage multiple tasks simultaneously will be key to your success. We are looking for someone who can maintain a high level of professionalism and productivity in a remote setup, upholding MTA’s standards of excellence.
Key Responsibilities
- Provide comprehensive administrative support to management and various departments, operating entirely from a remote workstation.
- Manage complex calendars, schedule meetings, and coordinate logistics for virtual and occasional in-person events.
- Prepare, edit, and distribute internal and external communications, including emails, memos, reports, and presentations.
- Maintain organized digital filing systems and databases, ensuring data accuracy, integrity, and easy retrieval.
- Process invoices, expense reports, and other financial documents with meticulous attention to detail and in compliance with company policies.
- Assist with onboarding new remote employees by coordinating necessary access, equipment, and introductory materials.
- Conduct research, compile data, and prepare summaries for various projects and initiatives to aid decision-making.
- Act as a primary point of contact for internal inquiries, efficiently directing them to the appropriate resources or departments.
- Support special projects and initiatives as assigned, demonstrating flexibility, adaptability, and proactive problem-solving.
- Ensure compliance with company policies and procedures, especially regarding data privacy, security, and remote work protocols.
Required Skills
- Proven experience (3+ years) as an Administrative Officer, Executive Assistant, or similar role.
- Exceptional organizational and time management skills with the ability to prioritize tasks effectively in a remote setting.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Strong written and verbal communication skills, with a professional and articulate demeanor.
- Demonstrated ability to maintain confidentiality and exercise discretion with sensitive information.
- Familiarity with virtual collaboration tools (e.g., Zoom, Microsoft Teams, Slack).
- High degree of accuracy and meticulous attention to detail in all tasks.
- Ability to work independently with minimal supervision, exhibiting strong self-motivation.
- Reliable high-speed internet connection and a dedicated home office setup.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration or a related field.
- Experience working in the telecommunications industry or a utility cooperative.
- Proficiency with project management software (e.g., Asana, Trello, Jira).
- Experience supporting multiple stakeholders or departments simultaneously.
- Certifications in administrative professional programs (e.g., CAP, PACE).
Perks & Benefits
- Competitive salary with opportunities for performance-based raises and annual reviews.
- Comprehensive health, dental, and vision insurance plans for employees and their families.
- Generous paid time off (vacation, sick leave, and holidays) to ensure work-life balance.
- Robust 401(k) retirement plan with a strong company match to support your financial future.
- Employee assistance program (EAP) offering confidential support for personal and work-related challenges.
- Opportunities for professional development, training, and continuous learning to advance your career.
- Flexible remote work environment that values autonomy and results.
- Access to discounted MTA services for eligible employees.
- Supportive and collaborative company culture that fosters teamwork and innovation.
- Stipend for home office setup and reimbursement for business-related internet expenses.
How to Apply
Ready to connect with a dynamic team and contribute to a vital Alaskan service? We encourage all qualified applicants to review the full job description and apply directly through our official careers portal. Please click on the application link below to submit your resume and cover letter.