About Company
De Santiago Milan Hotel & Suites stands as a beacon of luxury and hospitality in Lagos, Nigeria. Located strategically in the vibrant Kosofe area, our hotel offers an unparalleled experience to both business and leisure travelers. We pride ourselves on our elegant accommodations, state-of-the-art facilities, and, most importantly, our commitment to exceptional service. Our exquisite restaurant is a central jewel, renowned for its diverse culinary offerings and inviting ambiance, where guests gather to savor delicious meals in a sophisticated setting. We believe that our team is the heart of our operations, and we foster a supportive, professional environment where talent is nurtured, and hard work is recognized. Join us and become part of a family dedicated to creating memorable experiences for every guest.
Job Description
Are you a passionate and dedicated individual with a flair for hospitality? De Santiago Milan Hotel & Suites is seeking an enthusiastic and professional Waiter to join our dynamic restaurant team in a live-in capacity. This is an incredible opportunity for someone looking to grow their career within a prestigious hotel environment, offering not just a job but a home away from home.
As a Waiter, you will be the face of our restaurant, playing a pivotal role in ensuring an outstanding dining experience for all our guests. Your primary responsibilities will include greeting guests warmly, presenting menus with confidence, taking accurate food and beverage orders, and serving meals efficiently and courteously. Beyond the operational tasks, you will be expected to anticipate guest needs, offer recommendations, and handle any inquiries or concerns with professionalism and grace. Maintaining a clean, organized, and inviting dining area will also be key to your daily duties, along with adhering strictly to all hygiene and safety standards.
This live-in position means you will reside on the hotel premises, providing convenience and immersing you fully into the hotel’s vibrant atmosphere. It’s an ideal setup for those who value proximity to work and the camaraderie of a close-knit team. We are looking for someone with a positive attitude, excellent communication skills, and a genuine desire to serve. If you thrive in a fast-paced environment, possess a keen eye for detail, and are eager to contribute to a world-class dining experience, we encourage you to apply. Join De Santiago Milan Hotel & Suites and embark on a rewarding journey where your dedication to service will shine.
Key Responsibilities
- Warmly greet and seat guests in the restaurant upon arrival.
- Present menus, answer questions about menu items, and offer recommendations.
- Take accurate food and beverage orders, noting any special requests or dietary restrictions.
- Serve food and beverages promptly and professionally.
- Clear tables, reset dining areas, and maintain cleanliness throughout service.
- Process guest payments efficiently and accurately.
- Anticipate guests' needs and respond to their requests in a timely and courteous manner.
- Collaborate effectively with kitchen staff and other service team members to ensure smooth operations.
- Adhere to all food safety and hygiene standards.
- Assist with inventory management and stock rotation as required.
- Perform opening and closing duties as assigned.
- Participate in ongoing training and development programs.
- Maintain a professional appearance and demeanor at all times.
Required Skills
- Excellent customer service skills with a friendly and approachable personality.
- Strong verbal communication and interpersonal skills.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Good organizational skills and attention to detail.
- Basic mathematical skills for handling orders and payments.
- Physical stamina to stand, walk, and carry trays for extended periods.
- A strong work ethic and a proactive attitude.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience as a waiter or in a similar hospitality role, preferably in a hotel or fine dining establishment.
- Knowledge of point-of-sale (POS) systems.
- Certification in food safety and hygiene.
- Ability to speak multiple languages (an advantage, but not required).
Perks & Benefits
- Competitive monthly salary.
- On-site live-in accommodation provided.
- Complimentary meals during shifts.
- Opportunities for career growth and professional development.
- Access to ongoing training programs.
- Supportive and friendly team environment.
- Staff discounts on hotel services.
How to Apply
To apply for this exciting live-in Waiter role, please submit your detailed CV and a cover letter outlining your experience and why you are a perfect fit for De Santiago Milan Hotel & Suites. Please click on the application link below to send your application directly.