About Company
Zenith Bank Plc is a leading financial institution in Nigeria and Anglophone West Africa. Established in 1990, the bank has grown to become one of the largest and most profitable banks in Nigeria, renowned for its excellent service delivery, innovation, and adherence to best practices. With a robust presence across all 36 states of the federation and the Federal Capital Territory, Abuja, as well as strategic international branches, Zenith Bank is committed to leveraging technology to drive financial inclusion and provide seamless banking experiences for its diverse clientele. Our Rumuokuta Junction presence is a pivotal part of our extensive network, serving the financial needs of individuals, businesses, and communities within this vibrant economic hub. We foster a culture of excellence, continuous learning, and teamwork, empowering our employees to achieve their full potential while contributing to the bank’s overarching mission of being a reference point in the financial services industry.
Job Description
We are seeking a highly motivated and skilled IT Officer with a strong focus on Systems and Networking to join our dynamic team at the Rumuokuta Junction in Port Harcourt. This is a critical role responsible for ensuring the smooth and efficient operation of our branch’s IT infrastructure. The successful candidate will play a pivotal role in maintaining, troubleshooting, and optimizing our network systems, server infrastructure, and end-user computing environment. You will be the first point of contact for all IT-related issues, providing essential technical support to ensure business continuity and operational efficiency. This role demands a proactive individual with a deep understanding of network protocols, server administration, hardware maintenance, and security best practices. You will work closely with regional and head office IT teams to implement new systems, ensure compliance with IT policies, and contribute to a secure and reliable computing environment. Beyond just problem-solving, you will be instrumental in identifying areas for improvement, implementing preventative measures, and training branch staff on IT best practices. Your expertise will directly impact our ability to deliver uninterrupted financial services, making this a challenging yet highly rewarding opportunity for a dedicated IT professional looking to make a significant impact within a leading financial institution. We are looking for someone who can not only react to issues but proactively manage our systems, ensuring high availability and robust security at all times. If you have a passion for technology and a commitment to operational excellence, we encourage you to apply.
Key Responsibilities
- Administer and maintain local area network (LAN) and wide area network (WAN) connectivity, ensuring optimal performance and security.
- Install, configure, and maintain server operating systems (Windows Server, Linux) and associated services (AD, DNS, DHCP, file servers).
- Provide first-line technical support to branch staff for hardware, software, network, and system issues, ensuring timely resolution.
- Perform regular system backups and disaster recovery procedures to safeguard critical data.
- Monitor network performance and system health, identifying and resolving potential bottlenecks or issues proactively.
- Manage and troubleshoot network devices such as routers, switches, and firewalls.
- Ensure compliance with the bank's IT security policies and procedures, including antivirus management and access control.
- Document IT infrastructure, configurations, and troubleshooting procedures.
- Assist in the deployment and configuration of new IT equipment and software.
- Conduct user training on new software and IT best practices as required.
- Liaise with external vendors and central IT teams for escalated issues and project implementations.
Required Skills
- Proficiency in administering Windows Server operating systems (2012, 2016, 2019).
- Solid understanding of networking concepts (TCP/IP, LAN, WAN, VPN) and protocols.
- Experience with network devices configuration and troubleshooting (Cisco, Mikrotik, etc.).
- Strong hardware troubleshooting skills for desktops, laptops, printers, and other peripherals.
- Familiarity with Active Directory, Group Policy, DNS, DHCP.
- Knowledge of cybersecurity principles and data protection best practices.
- Excellent problem-solving and analytical abilities.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Relevant industry certifications such as CompTIA A+, Network+, Security+, MCSA, CCNA.
- Experience with virtualization technologies (VMware, Hyper-V).
- Familiarity with banking software applications and core banking systems.
- Knowledge of ITIL framework and service management best practices.
- Prior experience in the financial services industry.
Perks & Benefits
- Competitive salary package.
- Comprehensive health insurance coverage.
- Pension scheme.
- Opportunities for professional development and continuous learning.
- Paid time off and holidays.
- Performance-based bonuses.
- A supportive and collaborative work environment.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience in IT systems and networking.