About Company
MTN Nigeria is part of the MTN Group, a leading emerging market operator, connecting more than 250 million people in 20 countries across Africa and the Middle East. At MTN Nigeria, we believe in the power of connection and the opportunities it creates. We are committed to leading the delivery of a bold, new digital world to our customers, enriching lives through innovative products and services. Our work culture is dynamic, inclusive, and forward-thinking, empowering our employees to thrive in a fast-paced environment. We prioritize continuous learning, professional development, and fostering an atmosphere where creativity and innovation are celebrated. Joining MTN means becoming part of a team that is not just building a telecommunications network, but also shaping the future of digital inclusion and economic growth in Nigeria.
Job Description
Are you a highly motivated and detail-oriented HR professional with a passion for talent acquisition and employee development? MTN Nigeria is seeking a dedicated Human Resource Officer with a strong focus on HR/Recruitment to join our vibrant team in Port Harcourt. In this pivotal role, you will be instrumental in attracting, developing, and retaining top talent crucial to MTN’s continued success and growth within the competitive telecommunications industry. This position offers a unique opportunity to contribute to a comprehensive HR strategy, spanning the full employee lifecycle. You will be at the forefront of identifying recruitment needs, developing compelling job descriptions, sourcing candidates through various channels, conducting interviews, and ensuring a seamless onboarding experience. Beyond recruitment, you will play a vital role in fostering a positive employee relations environment, assisting with performance management processes, administering HR policies, and ensuring compliance with labor laws. We are looking for an individual who is not only proficient in HR operations but also possesses excellent interpersonal skills, a proactive approach to problem-solving, and a commitment to maintaining MTN’s high standards of employee care and operational excellence. If you are ready to make a significant impact in a leading organization, we encourage you to apply.
Key Responsibilities
- Manage the end-to-end recruitment process, from job requisition to offer letter, ensuring timely and effective hiring of qualified candidates.
- Develop and update job descriptions, person specifications, and recruitment advertisements.
- Utilize various sourcing methods, including job boards, social media, professional networks, and internal referrals, to attract diverse talent.
- Conduct initial screenings, interviews, and coordinate further assessment stages with hiring managers.
- Facilitate comprehensive onboarding programs for new hires, ensuring a smooth integration into the company culture and team.
- Assist in the development and implementation of HR policies and procedures, ensuring compliance with local labor laws and company standards.
- Provide support in employee relations matters, including grievance handling, disciplinary procedures, and conflict resolution.
- Maintain accurate and up-to-date employee records and HR databases (HRIS).
- Support performance management processes, including performance appraisals and development plans.
- Contribute to HR reporting and analytics, providing insights on recruitment metrics, employee turnover, and other key HR indicators.
- Organize and participate in HR events, career fairs, and employee engagement initiatives.
- Ensure confidentiality and data privacy in all HR-related activities.
Required Skills
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- Minimum of 3 years of progressive experience in Human Resources, with a strong focus on recruitment and talent acquisition.
- Proven experience with various recruitment techniques and platforms.
- Solid understanding of Nigerian labor laws and HR best practices.
- Excellent communication (written and verbal) and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR Information Systems (HRIS).
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of integrity and professionalism.
Preferred Qualifications
- Master's degree in Human Resources Management or a related field.
- Professional certification in HR (e.g., CIPM, HRCI, SHRM).
- Experience working in the telecommunications industry.
- Proficiency in applicant tracking systems (ATS).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance package for you and your family.
- Robust pension scheme.
- Generous paid time off and leave policies.
- Opportunities for professional development and continuous learning.
- Dynamic and inclusive work environment.
- Employee wellness programs.
- Access to the latest technology and innovative tools.
- Career growth and advancement opportunities within a leading global organization.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume is up-to-date and highlights your experience in HR and recruitment. On the careers page, please search for ‘Human Resource Officer’ or ‘HR Recruitment’ roles in Port Harcourt. We thank all applicants for their interest, however, only those selected for an interview will be contacted.