About Company
Ethio Telecom is Ethiopia’s leading integrated telecommunications solutions provider, offering mobile, internet, and data services across the nation. As a pioneering force in the Ethiopian digital transformation journey, we are committed to connecting communities, empowering businesses, and fostering innovation. With a rich history spanning over 125 years, Ethio Telecom continues to evolve, embracing cutting-edge technologies and expanding its network to reach every corner of the country. We believe in creating a diverse and inclusive work environment where talented individuals can thrive, contribute to national development, and shape the future of connectivity. Joining Ethio Telecom means becoming part of a dynamic team dedicated to making a tangible impact on the lives of millions. We foster a culture of continuous learning, professional growth, and social responsibility, ensuring our employees are at the forefront of technological advancement and customer service excellence, driving Ethiopia’s digital future.
Job Description
Are you a curious, analytical, and highly motivated individual eager to kickstart your career in business analysis? Ethio Telecom is seeking an enthusiastic and bright ‘Business Analyst – No Experience Needed’ to join our dynamic team in Addis Ababa. This is an incredible opportunity for recent graduates or individuals looking for a career change to learn the foundational skills of business analysis within a leading telecommunications company. In this entry-level role, you will be instrumental in supporting various projects aimed at improving our operational efficiency, enhancing customer experience, and driving strategic growth. You will work closely with experienced Business Analysts, project managers, and technical teams, gaining hands-on experience in requirements gathering, data analysis, process mapping, and solution design. We are looking for someone with a strong aptitude for problem-solving, excellent communication skills, and a genuine passion for understanding how businesses operate and how technology can drive improvement. You will be mentored and provided with the tools and training necessary to develop into a full-fledged Business Analyst. If you’re ready to dive into the exciting world of telecommunications and make a significant impact from day one, we encourage you to apply. This role offers a unique chance to grow professionally, contribute to critical national infrastructure, and be part of Ethiopia’s digital future, shaping the way millions connect and interact.
Key Responsibilities
- Assist senior Business Analysts in gathering and documenting business requirements from various stakeholders.
- Participate in analyzing current business processes and identifying areas for improvement.
- Support the creation of process flowcharts, use cases, and other documentation.
- Help in the analysis of data to identify trends, issues, and opportunities.
- Collaborate with project teams to ensure solutions meet business needs.
- Contribute to the testing of new systems and features.
- Prepare reports and presentations to communicate findings to stakeholders.
- Continuously learn and stay updated on industry best practices and emerging technologies in business analysis.
Required Skills
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills in English.
- High level of curiosity and eagerness to learn.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work effectively both independently and as part of a team.
- Strong attention to detail and organizational skills.
- Demonstrated ability to adapt to new challenges and environments.
Preferred Qualifications
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Economics, or a related field.
- Strong academic record.
- Basic understanding of project management principles.
- Any exposure to data analysis tools or methodologies is a plus.
Perks & Benefits
- Competitive entry-level salary.
- Comprehensive health insurance.
- Opportunities for professional development and continuous learning.
- Mentorship from experienced industry professionals.
- Vibrant and inclusive work environment.
- Contribution to national infrastructure and digital transformation.
- Career growth opportunities within a leading telecommunications company.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your academic achievements, relevant projects (if any), and any transferable skills that demonstrate your analytical ability and eagerness to learn. We look forward to reviewing your application and potentially welcoming you to the Ethio Telecom family.