About Company
Everyday Supermarket stands as a cornerstone of retail excellence in Nigeria, dedicated to providing a vast array of high-quality products at competitive prices to communities across the nation. With a strong presence in Port Harcourt, we are more than just a supermarket; we are an integral part of our customers’ daily lives, offering everything from fresh produce and groceries to household essentials and electronics. Our commitment extends beyond sales to fostering a vibrant, customer-centric environment where convenience, quality, and affordability converge. We pride ourselves on our diverse workforce, embracing innovation, and contributing positively to the local economy. At Everyday Supermarket, we believe in building lasting relationships with both our customers and our team members, offering opportunities for growth, development, and a chance to make a tangible impact in the retail landscape. Join us and be a part of a company that is truly ingrained in the fabric of everyday Nigerian life.
Job Description
Are you a driven and charismatic individual with a passion for sales and an innate ability to connect with people? Everyday Supermarket in Diobu, Port Harcourt, is actively seeking dynamic and results-oriented Sales Representatives to join our thriving retail and field sales team. This pivotal role involves a dual focus: engaging customers within our bustling store environment and occasionally venturing into the local community to expand our reach and promote our diverse product offerings. You will be at the forefront of our customer experience, responsible for understanding customer needs, providing expert product information, and ensuring a seamless shopping journey that encourages repeat business.
Your day-to-day will be anything but monotonous. From expertly showcasing our latest promotions and helping customers navigate our extensive product range, to actively seeking out new sales opportunities within the community, this role offers a comprehensive experience in modern retail. We are looking for individuals who can not only meet but exceed sales targets, contribute positively to a team environment, and maintain our high standards of customer service and store presentation. If you possess a strong work ethic, excellent communication skills, and a genuine enthusiasm for the retail sector, we invite you to apply. This is an incredible opportunity to grow your career with a leading supermarket chain that values its employees and invests in their success. We offer extensive training, a supportive team, and a clear path for professional advancement for those who demonstrate dedication and exceptional performance.
Key Responsibilities
- Greet and engage customers in a friendly and professional manner within the store and during field activities.
- Actively listen to customer needs and recommend appropriate products, ensuring a personalized shopping experience.
- Achieve and consistently exceed assigned sales targets and KPIs.
- Maintain in-depth knowledge of all products, promotions, and store policies.
- Assist with merchandising, stock rotation, and ensuring products are well-displayed and shelves are adequately stocked.
- Handle customer inquiries, feedback, and complaints effectively and professionally, escalating issues when necessary.
- Conduct occasional field visits to local businesses or communities to promote Everyday Supermarket offerings and build customer loyalty.
- Process sales transactions accurately using POS systems and handle cash/card payments.
- Participate in regular team meetings and training sessions to enhance product knowledge and sales skills.
- Contribute to maintaining a clean, organized, and inviting store environment.
- Prepare daily sales reports and provide feedback on market trends and customer preferences.
Required Skills
- Proven experience in sales or customer service, preferably in a retail environment.
- Excellent verbal communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Customer-centric approach with a passion for delivering exceptional service.
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic computer literacy and comfort with POS systems.
- Results-oriented with a demonstrable track record of meeting or exceeding targets.
- Resilience and a positive attitude, even when faced with challenges.
- Good organizational and time management skills.
Preferred Qualifications
- Minimum of an Ordinary National Diploma (OND) or equivalent in Business Administration, Marketing, or a related field.
- 1-2 years of experience in retail sales, particularly in a supermarket or FMCG setting.
- Familiarity with the Diobu, Port Harcourt local market and customer demographics.
- Ability to speak local languages (e.g., Ikwerre, Ijaw, Igbo) is a plus.
- Valid driver's license and ability to drive a motorcycle/car for field activities (if applicable).
Perks & Benefits
- Competitive base salary with attractive commission structures.
- Comprehensive training and development programs.
- Opportunities for career advancement within a leading retail chain.
- Supportive and collaborative work environment.
- Staff discounts on store purchases.
- Performance-based incentives and bonuses.
How to Apply
Eager to make an impact with a leading retail brand? Please submit your comprehensive CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Encourage applicants to click on the link below to apply for the job.