About Company
Ethan Stowell Restaurants is a leading Seattle-based restaurant group renowned for its diverse culinary experiences, from rustic Italian to refined Pacific Northwest cuisine. With a steadfast commitment to quality ingredients, exceptional service, and inviting atmospheres, ESR has cultivated a reputation for crafting memorable dining experiences across its many establishments. We value passion, professionalism, and a genuine love for hospitality in every team member.
Job Description
Are you an enthusiastic, dedicated individual with a genuine passion for delivering exceptional dining experiences? Ethan Stowell Restaurants, a leading name in Seattle’s vibrant culinary scene, is seeking a talented Waiter to join our dynamic team. This is a unique opportunity to grow your career within a celebrated restaurant group that prides itself on culinary excellence and unparalleled guest service. We are particularly excited to welcome foreign applicants who bring diverse perspectives and international flair to our Seattle establishments, understanding the unique value international talent adds to our hospitality landscape. At ESR, we believe a truly great team is a diverse team, and we are committed to providing an inclusive and supportive environment for all, potentially assisting with relocation insights or guidance for eligible candidates.
As a Waiter, you will be the primary point of contact for our valued guests, responsible for guiding them through our exquisite menus and ensuring every visit is an unforgettable one. Your role extends beyond taking orders; you will be an ambassador for our culinary philosophy, possessing a genuine love for food and drink, a keen eye for detail, and an unwavering commitment to gracious hospitality. Our restaurants operate with a high standard of service, requiring quick thinking, clear communication, and a consistently positive attitude, especially during peak dining hours. You’ll be instrumental in creating an atmosphere where guests feel valued, comfortable, and eager to return, proactively anticipating their needs and exceeding expectations at every turn. This position is perfect for someone who thrives in a fast-paced, high-energy environment and is eager to contribute to a team-oriented culture that champions continuous learning, professional development, and mutual respect. Join us and become part of a family that is passionate about sharing the art of hospitality and creating memorable moments for our diverse clientele.
Key Responsibilities
- Warmly greet and welcome guests, seating them comfortably and presenting menus.
- Provide detailed descriptions of menu items, daily specials, and beverage selections, answering any questions guests may have.
- Take accurate food and beverage orders using a POS system and relay them to the kitchen and bar staff efficiently.
- Serve food and beverages promptly and professionally, ensuring proper presentation and temperature.
- Anticipate guest needs and respond promptly to any requests, ensuring a seamless dining experience.
- Process payments accurately and efficiently, handling cash, credit cards, and gift certificates.
- Maintain a clean and organized dining area, including table settings, glassware, and cutlery.
- Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service.
- Adhere to all food safety and sanitation guidelines and company policies.
- Handle guest complaints or concerns with professionalism and escalate issues to management when necessary.
- Contribute to a positive and supportive team environment.
Required Skills
- Minimum of 1 year of experience in a fast-paced restaurant or hospitality environment.
- Exceptional customer service and interpersonal communication skills.
- Ability to multitask and remain calm and efficient under pressure.
- Strong knowledge of food and beverage offerings, including wine and spirits.
- Proficiency with point-of-sale (POS) systems.
- Ability to stand and walk for extended periods and lift up to 25 lbs.
- Must be at least 21 years of age (due to alcohol service).
- Availability to work evenings, weekends, and holidays.
Preferred Qualifications
- Experience in fine dining or high-volume restaurant settings.
- Knowledge of multiple languages is a plus, catering to our diverse clientele.
- Familiarity with Seattle's culinary scene.
- A current Washington State Food Handler's Permit and Class 12 Mixologist Permit (or ability to obtain quickly).
Perks & Benefits
- Competitive hourly wage plus excellent tips.
- Comprehensive medical, dental, and vision insurance for full-time employees.
- Paid time off (vacation and sick leave).
- Employee dining discounts across all Ethan Stowell Restaurants.
- Opportunities for professional growth and career advancement within a dynamic restaurant group.
- Ongoing training and development programs.
- A supportive and inclusive work environment that values diversity and teamwork.
- Potential assistance or guidance for foreign applicants regarding local integration and resources.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please submit your resume and a brief cover letter outlining your experience and why you are passionate about joining the Ethan Stowell Restaurants team. We look forward to hearing from you!