About Company
Sagicor Life Jamaica Ltd. is a leading financial services provider with a rich history of serving individuals and businesses across Jamaica. As a member of the Sagicor Group, we are committed to helping our clients achieve their financial goals through a wide range of products including life insurance, health insurance, annuities, and investments. We pride ourselves on our client-centric approach, fostering innovation, and building a supportive environment for our employees. At Sagicor, we believe in nurturing talent and providing opportunities for growth within a dynamic and professional setting.
Job Description
Are you a highly organized, professional, and customer-focused individual with a passion for creating exceptional first impressions? Sagicor Life Jamaica Ltd. is seeking a dedicated and enthusiastic Receptionist to join our vibrant team in Cross Roads, Kingston. As the ‘face’ of our office, you will be the first point of contact for our valued clients and visitors, setting the tone for their experience with Sagicor.
This pivotal role goes beyond just greeting guests; you will be instrumental in ensuring the smooth and efficient operation of our front office. You will manage incoming communications, provide essential administrative support, and maintain a welcoming and organized reception area. We are looking for someone who thrives in a fast-paced environment, possesses impeccable communication skills, and has a natural ability to multitask with precision and a positive attitude. If you are detail-oriented, proactive, and committed to delivering outstanding service, we invite you to become a crucial part of our Sagicor family. This is an excellent opportunity for an individual looking to contribute to a reputable financial institution and grow their administrative career.
Key Responsibilities
- Warmly greet and welcome all clients, visitors, and employees with a professional and friendly demeanor upon their arrival.
- Efficiently answer, screen, and forward all incoming phone calls, taking accurate messages and directing queries to the appropriate departments or individuals.
- Manage the reception area, ensuring it remains tidy, presentable, and well-stocked with necessary forms and brochures at all times.
- Schedule and confirm appointments for clients and internal staff, managing calendars effectively to avoid conflicts.
- Handle incoming and outgoing mail, packages, and deliveries, ensuring proper distribution and dispatch.
- Provide comprehensive administrative support to various departments, including data entry, filing, scanning, and preparing documents.
- Maintain office supplies inventory by checking stock, anticipating needs, placing orders, and verifying receipt.
- Assist with the coordination of meetings and events, including setting up meeting rooms and arranging refreshments when necessary.
- Operate standard office equipment, including photocopiers, scanners, and fax machines.
- Uphold a high level of confidentiality regarding company and client information.
- Perform other clerical receptionist duties such as photocopying, transcribing, and faxing.
Required Skills
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills in English.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Ability to multitask and prioritize tasks effectively.
- Strong customer service orientation.
Preferred Qualifications
- Associate's degree or higher in Business Administration, Office Management, or a related field.
- Familiarity with office management procedures and basic accounting practices.
- Experience in the financial services or insurance industry.
- Knowledge of telephone systems and call management best practices.
Perks & Benefits
- Comprehensive health and dental insurance plan.
- Pension scheme with company contributions.
- Paid time off, including vacation and sick leave.
- Opportunities for professional development and training.
- Employee wellness programs.
- Positive and supportive work environment.
- Employee discounts on Sagicor products and services.
How to Apply
Interested candidates are invited to submit their application by clicking on the link below. Please ensure your resume highlights your relevant experience and skills for this role. Only shortlisted applicants will be contacted for an interview.