About Company
Microsoft is a global leader in software, services, devices, and solutions that help people and businesses realize their full potential. With a mission to empower every person and every organization on the planet to achieve more, Microsoft is constantly innovating to create technology that makes a meaningful impact. We are committed to fostering a diverse and inclusive workplace where employees can thrive, learn, and contribute to groundbreaking projects. Our culture encourages continuous learning, collaboration, and a passion for technology that solves real-world problems. Join a team dedicated to pushing the boundaries of what’s possible and shaping the future of computing.
Job Description
Are you a highly skilled Technical Writer with a passion for clarity, precision, and transforming complex technical information into easily understandable content? Microsoft is urgently seeking a dedicated and talented Technical Writer to join our dynamic team in Louisville. In this critical role, you will be instrumental in developing high-quality documentation that empowers users, developers, and partners to effectively utilize our cutting-edge products and services. You will work closely with product managers, engineers, UX designers, and other stakeholders across various teams to understand product features, gather information, and translate technical specifications into comprehensive, accurate, and user-friendly documentation. This position requires a proactive individual who can thrive in a fast-paced environment, manage multiple projects simultaneously, and maintain a keen eye for detail. Your work will directly impact user experience and the successful adoption of Microsoft technologies, making this an exciting opportunity to contribute to products used by millions worldwide. We are looking for someone who can not only write exceptionally but also strategically think about content structure, information architecture, and the overall user journey.
Key Responsibilities
- Plan, write, edit, and maintain technical documentation, including user guides, API references, release notes, online help articles, and developer documentation.
- Collaborate closely with engineering, product management, and support teams to identify documentation requirements and gather technical information.
- Translate complex technical concepts into clear, concise, and accessible language for various audiences, from novice users to experienced developers.
- Ensure accuracy, completeness, and consistency of documentation, adhering to established style guides and terminology.
- Manage documentation projects from inception to delivery, including scheduling, content creation, review cycles, and publication.
- Contribute to the continuous improvement of documentation processes, tools, and content strategies.
- Participate in user experience research and usability testing to gather feedback and refine documentation.
- Stay up-to-date with product developments, industry trends, and best practices in technical communication.
Required Skills
- 5+ years of experience as a Technical Writer in the software or technology industry.
- Exceptional written and verbal communication skills, with a strong portfolio showcasing technical documentation.
- Proficiency in content authoring tools such as Markdown, XML, HTML, or similar.
- Experience with content management systems (CMS) and version control systems (e.g., Git).
- Ability to understand and explain complex technical concepts, including software development processes, APIs, and cloud services.
- Strong analytical and problem-solving skills, with keen attention to detail.
- Demonstrated ability to work independently and collaboratively in a fast-paced, agile environment.
- Bachelor's degree in Technical Communication, English, Computer Science, or a related field, or equivalent practical experience.
Preferred Qualifications
- Master's degree in Technical Communication or a related discipline.
- Experience with Microsoft technologies (Azure, .NET, Windows, Office 365, etc.).
- Familiarity with DITA or other structured authoring methodologies.
- Experience with localization and internationalization best practices.
- Knowledge of UX principles and how they apply to content design.
- Experience with graphic design tools for creating diagrams and illustrations.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance plans.
- Paid time off, including vacation, sick leave, and holidays.
- Generous parental leave policy.
- Employee stock purchase program and performance-based bonuses.
- Opportunities for professional development, training, and career growth.
- Flexible work arrangements and a supportive work-life balance culture.
- On-site fitness centers, wellness programs, and employee assistance programs.
- Company-matched 401(k) retirement savings plan.
How to Apply
To apply for this exciting opportunity, please click on the application link below. You will be redirected to the Microsoft careers page where you can submit your resume, cover letter, and a portfolio of your technical writing work. Ensure your application highlights your experience with relevant technologies and your ability to communicate complex ideas clearly and concisely. We look forward to reviewing your application!