About Company
Zoom is a leading provider of video communication solutions, connecting millions of people across the globe for meetings, webinars, virtual events, and more. Our platform powers seamless and innovative collaboration, transforming the way businesses, educational institutions, healthcare providers, and individuals communicate and connect. At Zoom, we believe in a world where everyone can connect from anywhere, and our mission is to deliver limitless human connection through our secure and easy-to-use platform. We foster a culture of innovation, empathy, and customer-centricity, where every team member is empowered to make a meaningful impact. Join a company that is not just a technology leader but a force for connection and collaboration worldwide.
Job Description
Are you a wordsmith who thrives in a fast-paced, high-impact environment? Do you have a knack for transforming complex technological concepts into clear, compelling narratives that resonate with diverse audiences? Zoom, a global leader in modern communication, is urgently seeking a talented and experienced Copywriter to join our dynamic marketing team in Downtown Manhattan. This is a critical role for an individual who can hit the ground running, bringing their creative flair and strategic thinking to help shape the voice of a brand that connects millions worldwide every day.
As a Copywriter at Zoom, you won’t just be writing; you’ll be an integral part of our brand’s storytelling, responsible for crafting compelling messages that educate, engage, and inspire. Your daily tasks will involve developing, editing, and refining copy for a broad spectrum of marketing channels, including our global website, targeted email campaigns, impactful digital and print advertisements, engaging social media posts, compelling video scripts, and internal communications that foster our unique company culture. Your words will directly influence how our customers perceive and interact with Zoom’s innovative solutions, helping to drive adoption, engagement, and brand loyalty across consumer, small business, and enterprise segments.
You will work across various departments, collaborating closely with product marketing managers to launch new features, with the brand team to maintain voice consistency, with designers to integrate copy seamlessly into visual layouts, and with sales teams to develop persuasive collateral. This role demands not only exceptional writing and editing skills but also a strategic mindset to contribute to overall content strategy, ensuring our messaging is consistent, effective, and always ahead of the curve in a rapidly evolving market. We are looking for someone with a proven track record of producing high-quality, on-brand copy that drives measurable results. You should be adept at understanding different target audiences, from individual users to large enterprise clients, and tailoring your message accordingly, always with a clear call to action in mind. Experience with A/B testing and analytics for copy optimization will be highly valued.
If you’re passionate about technology, eager to contribute to a company that’s redefining how the world communicates, and ready for a challenging yet rewarding opportunity, we want to hear from you. This is an urgent hire, meaning we are looking for someone who can quickly integrate into our collaborative team, embrace our fast-paced environment, and start making a significant contribution from day one. Join us in shaping the future of communication, right here in the vibrant heart of New York City, and help us continue to bring joy and connection to people globally.
Key Responsibilities
- Develop and execute compelling, on-brand copy for a wide array of marketing materials, including websites, email campaigns, ad creatives, social media, video scripts, and presentations.
- Collaborate closely with marketing managers, product teams, designers, and sales professionals to ensure consistent brand messaging across all touchpoints.
- Maintain and evolve Zoom's distinct brand voice and tone across all content, ensuring clarity, accuracy, and impact.
- Conduct thorough research on target audiences, industry trends, and competitive landscapes to inform content strategy and messaging.
- Edit and proofread all copy for grammatical correctness, factual accuracy, adherence to style guides, and overall quality.
- Optimize copy for SEO best practices to improve organic search visibility and drive traffic.
- Present copy concepts and rationale to stakeholders, incorporating feedback effectively and constructively.
- Contribute to the development of content strategy and editorial calendars, identifying opportunities for new and engaging content.
- Analyze content performance metrics and apply insights to optimize future copy iterations.
Required Skills
- Exceptional writing, editing, and proofreading skills with meticulous attention to detail.
- Proven ability to craft engaging, concise, and persuasive copy that drives specific actions.
- Strong understanding and experience in maintaining and evolving a brand's voice and tone.
- Demonstrated experience with various content formats, including web copy, email marketing, ad copywriting, and social media content.
- Proficiency in content management systems (CMS) and project management tools.
- Ability to thrive in a fast-paced, dynamic, and deadline-driven environment with multiple simultaneous projects.
- Excellent communication, interpersonal, and collaboration skills.
- A strong and diverse portfolio showcasing relevant professional copywriting experience.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
- Previous experience working in the technology, SaaS, or unified communications industry.
- Familiarity with SEO best practices and experience with content optimization tools.
- Experience with A/B testing copy performance and applying data-driven insights.
- Knowledge of video conferencing platforms and their market dynamics.
Perks & Benefits
- Competitive salary and equity opportunities.
- Comprehensive medical, dental, and vision insurance plans.
- Generous paid time off, including holidays and sick leave.
- 401(k) retirement plan with company matching contributions.
- Opportunities for continuous learning and professional development.
- Employee assistance programs and wellness initiatives.
- Hybrid work model that supports flexibility and collaboration.
- Vibrant and inclusive company culture with global impact.
- Career growth opportunities within a rapidly expanding industry leader.
How to Apply
Ready to make an immediate impact at Zoom? Please click the application link below to submit your resume, cover letter, and a link to your online portfolio. We are actively reviewing applications and eager to fill this urgent position.