About Company
Virgin Group is a leading international investment company and one of the world’s most recognized and respected brands. Founded by Sir Richard Branson, Virgin has a rich history of innovation, entrepreneurship, and a commitment to customer experience across a diverse portfolio of businesses, including travel & leisure, entertainment, media, financial services, and more. We believe in making business a force for good, always challenging the status quo and putting our customers first. Joining Virgin means becoming part of a vibrant, forward-thinking organization that values passion, creativity, and a desire to make a difference.
Job Description
Are you a highly motivated and enthusiastic individual looking to kickstart your career with a global brand? Virgin Group is seeking an Entry Level Representative to join our dynamic team in Council Bluffs, Iowa. This is an incredible opportunity for individuals with no prior professional experience to learn, grow, and contribute to a world-renowned company known for its innovative spirit and exceptional customer service. As an Entry Level Representative, you will be the face of Virgin, engaging directly with potential and existing customers, promoting our diverse range of products and services, and embodying the Virgin brand ethos.
We are looking for someone with a positive attitude, excellent communication skills, and a genuine desire to learn and excel. You will receive comprehensive training on all aspects of our offerings, customer engagement strategies, and our unique brand philosophy. This role is perfect for those who are eager to develop valuable professional skills in customer relations, sales, and brand advocacy. You’ll be working in a supportive team environment, where your ideas are valued, and your growth is encouraged. If you’re ready to embrace a challenge and build a rewarding career with a company that champions innovation and puts people first, we encourage you to apply and become a part of the Virgin family.
Key Responsibilities
- Engage with customers in a professional and friendly manner, representing the Virgin brand with enthusiasm.
- Learn and effectively communicate information about Virgin Group's products, services, and brand values.
- Assist customers with inquiries, provide solutions, and ensure a positive brand experience.
- Actively participate in training sessions and team meetings to enhance product knowledge and skills.
- Collaborate with team members to achieve collective goals and contribute to a positive work environment.
- Maintain accurate records of customer interactions and report feedback to management.
- Identify customer needs and effectively match them with appropriate Virgin offerings.
- Uphold Virgin's high standards of customer service and brand integrity at all times.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Ability to work effectively both independently and as part of a team.
- High level of enthusiasm and a positive, can-do attitude.
- Strong work ethic and a desire to learn and grow.
- Problem-solving aptitude and ability to think on your feet.
- Adaptability and willingness to embrace new challenges.
Preferred Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency and comfort with standard office software.
- Previous experience in customer-facing roles (retail, food service, etc.) is a plus but not required.
- Demonstrated passion for customer service and brand representation.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- Extensive training and professional development programs.
- Opportunities for career advancement within a global organization.
- Employee discounts on various Virgin Group products and services.
- A vibrant, inclusive, and supportive company culture.
- Access to a global network of Virgin employees and resources.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a brief cover letter outlining their interest in the Entry Level Representative role. We look forward to reviewing your application!