About Company
While globally recognized for its commitment to comprehensive public health services, NHS in Mishawaka extends its dedication to delivering exceptional patient care and administrative excellence within the local community. We are building a team of dedicated professionals who share our values of compassion, efficiency, and unwavering support for medical practitioners and patients alike. Join a dynamic and supportive environment where your contributions directly impact the smooth operation of our healthcare services and the well-being of those we serve. Our commitment is to fostering an inclusive and collaborative workplace where every team member feels valued and empowered to provide the best possible support to our patients and medical staff.
Job Description
Are you an exceptionally organized, empathetic, and detail-oriented professional with a passion for healthcare administration? NHS in Twin Branch, Mishawaka, is seeking an experienced Medical Secretary for immediate hire to become an integral part of our busy and supportive medical team. This critical role involves providing comprehensive administrative and secretarial support to our medical professionals, ensuring the seamless operation of our clinic, and delivering outstanding service to our patients. You will often be the first point of contact for many, playing a vital role in shaping the patient experience and enhancing clinic efficiency. The ideal candidate will possess a strong understanding of medical terminology, excellent communication skills, and the ability to manage multiple tasks effectively in a fast-paced environment. This is an exciting opportunity to contribute to a healthcare provider dedicated to making a tangible difference in the community.
As a Medical Secretary, you will be at the heart of our operations, managing complex schedules for doctors and other healthcare practitioners, handling patient inquiries with grace, professionalism, and discretion, and maintaining meticulous patient records. Your expertise will directly support physicians, nurses, and other healthcare staff, allowing them to focus intently on providing high-quality patient care. We are looking for someone who can anticipate needs, problem-solve proactively, and maintain the strictest confidentiality regarding patient information and medical records. This position offers a chance to work within a highly collaborative team, where your administrative skills will be absolutely vital to our collective success. We pride ourselves on fostering an inclusive and supportive work environment where every team member is valued and given opportunities to grow. If you are seeking a challenging yet rewarding role where your dedication to administrative excellence can truly shine, and you are ready to make an immediate impact, we encourage you to apply today. We value a proactive approach, impeccable discretion, and a steadfast commitment to upholding the highest standards of confidentiality and patient care. Join us in our mission to provide unparalleled healthcare services to the Twin Branch community. We are eager to welcome a new member to our team who shares our vision and commitment to patient well-being.
Key Responsibilities
- Manage and maintain complex diaries and schedules for medical professionals, coordinating appointments, meetings, and procedures.
- Act as the primary point of contact for patients, visitors, and external stakeholders, providing a welcoming and informative experience.
- Handle all incoming and outgoing correspondence, including letters, emails, and faxes, ensuring timely and accurate distribution.
- Prepare, transcribe, and distribute medical reports, letters, and other documents with high accuracy and attention to detail.
- Maintain and update patient records (electronic and physical) in accordance with data protection regulations and clinic policies.
- Process patient referrals, ensuring all necessary documentation is completed and submitted promptly.
- Manage telephone calls, taking messages, and directing inquiries to the appropriate personnel.
- Order and manage office supplies, ensuring the efficient operation of the administrative area.
- Assist with billing, coding, and insurance verification tasks as needed.
- Maintain strict confidentiality of all patient information and medical records.
- Support the wider administrative team and contribute to continuous improvement initiatives.
Required Skills
- Minimum of 2 years of experience as a Medical Secretary or in a similar administrative role within a healthcare setting.
- Proficiency in medical terminology and transcription.
- Excellent written and verbal communication skills.
- Strong organizational skills and ability to multitask and prioritize effectively.
- High level of proficiency with Microsoft Office Suite (Word, Excel, Outlook) and electronic health record (EHR) systems.
- Exceptional attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Demonstrated ability to maintain patient confidentiality and adhere to HIPAA regulations.
Preferred Qualifications
- Certification in Medical Office Administration or Medical Secretarial studies.
- Experience with specific EHR systems used in the region (e.g., Epic, Cerner).
- Knowledge of medical billing and coding practices.
- Familiarity with local healthcare regulations and standards.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive health, dental, and vision insurance.
- Paid time off (vacation, sick leave, and holidays).
- Retirement savings plan with company match.
- Professional development and training opportunities.
- Supportive and collaborative work environment.
- Access to employee wellness programs.
- On-site parking.
How to Apply
To apply for the NHS Medical Secretary position, please click on the application link below. We look forward to reviewing your qualifications and learning more about your interest in joining our dedicated team.