About Company
StarHub is a leading homegrown Singaporean company that provides world-class communications, entertainment, and digital solutions. We are at the forefront of innovation, connecting millions of lives and businesses across Singapore with our robust network and customer-centric services. Our comprehensive suite of offerings includes mobile, broadband, TV, and enterprise solutions, designed to enhance the daily experiences of our customers. At StarHub, we believe in empowering our people, fostering a diverse and inclusive environment where talent thrives, and careers flourish. We are committed to making a positive impact on society through technology and sustainable practices, always striving for excellence and customer satisfaction. Join us and be part of a dynamic team that’s shaping Singapore’s digital future, driving connectivity and innovation for everyone.
Job Description
Are you a highly motivated individual with a passion for connecting with people and a relentless drive to succeed? StarHub is actively seeking energetic and ambitious Sales Agents to join our dynamic and growing team right here in Singapore. This is an incredible, career-defining opportunity designed for individuals who are eager to kickstart a rewarding career in sales, regardless of their prior experience or formal academic qualifications. At StarHub, we firmly believe that inherent talent, unwavering dedication, and a strong work ethic are far more important than degrees. We are absolutely committed to providing comprehensive, hands-on training and unwavering support to empower you to achieve your full potential and excel in this vibrant industry. You’ll be equipped with all the tools and knowledge necessary to thrive.
As a frontline Sales Agent, you will be the welcoming face of StarHub, engaging directly and meaningfully with potential customers across various touchpoints. Your primary mission will be to deeply understand their unique communication and entertainment needs, and then expertly introduce them to our innovative and diverse range of telecommunications and digital services. Your day-to-day responsibilities will involve delivering compelling product presentations, skillfully demonstrating benefits, patiently answering all customer queries, overcoming objections, and ultimately, confidently closing sales – all while consistently delivering an exceptional and memorable customer experience. You will play a crucial, direct role in expanding our valued customer base and significantly contributing to our continuous growth and market leadership in Singapore’s highly competitive telecommunications landscape.
This position is perfectly suited for quick learners who are natural self-starters, possess innate curiosity, and boast excellent, empathetic communication skills. If you thrive in a fast-paced, target-driven environment, genuinely enjoy building strong rapport with diverse individuals, and are actively looking for a career where your efforts and achievements directly impact your earnings and career trajectory, then we genuinely want to hear from you. We pride ourselves on offering an incredibly supportive work culture, continuous professional learning opportunities, mentorship, and a clear, well-defined path for career progression and advancement within the broader StarHub organization. Come and be a vital part of a company that truly values your drive, invests heavily in your professional success, and celebrates your contributions. Take the pivotal first step towards a truly rewarding career where every single day is a new opportunity to excel, innovate, and make a tangible difference in people’s lives.
Key Responsibilities
- Proactively engage with potential customers in various settings to introduce StarHub's products and services.
- Conduct thorough needs assessments to understand customer requirements and recommend tailored telecommunications and digital solutions.
- Deliver compelling, clear, and persuasive sales presentations and product demonstrations.
- Accurately process new customer sign-ups and sales orders, ensuring compliance with company policies.
- Consistently achieve and exceed challenging but attainable daily, weekly, and monthly sales targets.
- Maintain up-to-date, in-depth knowledge of StarHub's diverse product offerings, ongoing promotions, and the competitive market landscape.
- Provide exceptional pre-sales and post-sales customer service, building lasting relationships and trust.
- Actively participate in ongoing training and professional development programs to enhance sales skills and product knowledge.
- Collaborate effectively with team members and sales management to share best practices and contribute to a positive, high-performing team environment.
Required Skills
- Excellent verbal communication and interpersonal skills, with the ability to build rapport quickly.
- Strong persuasive, negotiation, and closing abilities.
- A highly positive attitude, strong resilience, and a consistent results-oriented mindset.
- High level of self-motivation, discipline, and the ability to work independently while contributing to team goals.
- A genuine customer-centric approach with a sincere desire to understand and help others.
- Ability to learn complex product information quickly and adapt to changing market conditions.
- Basic proficiency in using tablets, mobile devices, and sales applications for daily operations.
Preferred Qualifications
- Prior experience in customer service, direct sales, or any customer-facing role (e.g., retail, F&B) is beneficial, but not strictly mandatory.
- Familiarity or a strong interest in telecommunications products, services, or related technologies.
- Ability to speak a second language (e.g., Mandarin, Malay, Tamil) to effectively serve Singapore's diverse customer base.
- Enthusiasm for technology, digital innovations, and their impact on daily life.
- A proactive problem-solving attitude and ability to handle customer queries professionally.
Perks & Benefits
- Competitive base salary combined with attractive, uncapped commission schemes and performance bonuses.
- Comprehensive and ongoing training and professional development programs, including sales techniques and product expertise.
- Abundant opportunities for significant career advancement and growth within a large, stable organization.
- Robust medical and dental benefits package for employees and eligible dependents.
- Exclusive employee discounts on a wide range of StarHub products and services.
- A vibrant, inclusive, and highly supportive work environment that fosters teamwork and individual success.
- Performance-based incentives, recognition programs, and awards for top achievers.
- Access to various work-life balance initiatives and employee wellness programs.
How to Apply
If you are ready to embark on a fulfilling and dynamic sales career with StarHub, we strongly encourage you to apply directly through our official careers portal. Please click on the application link below to submit your comprehensive resume and complete the online application form. We look forward to reviewing your application and potentially welcoming you to our innovative team!