About Company
Canadian Tire Corporation, Limited is a proudly Canadian company with a rich history spanning over a century. From humble beginnings in Toronto, we have grown into one of Canada’s most iconic and trusted brands, serving communities across the nation. We are a diversified retail company, offering a wide array of products and services, including automotive, hardware, sports, leisure, and home products. Our mission is to be there for Canadians, helping them with the jobs and joys of life in Canada. We are committed to providing exceptional customer service, fostering a supportive work environment, and making a positive impact in the communities we serve. Joining Canadian Tire means becoming part of a team that values integrity, teamwork, and a passion for helping customers find exactly what they need.
Job Description
Are you a customer service enthusiast with a passion for helping people find the perfect products? Do you thrive in a dynamic, fast-paced retail environment? Canadian Tire in Downtown St. Catharines is seeking a dedicated and enthusiastic Sales Representative to join our growing team. This is an exciting opportunity to become an integral part of a beloved Canadian institution, where your contributions directly impact customer satisfaction and store success. As a Sales Representative, you will be the face of Canadian Tire, providing expert advice, assisting customers with their shopping needs, and ensuring a positive and memorable experience. You will be responsible for understanding our diverse product range – from automotive essentials and home improvement tools to sporting goods and seasonal items – and guiding customers through their purchasing decisions. We are looking for an individual who is not only passionate about sales but also genuinely committed to delivering outstanding service. You will engage with customers, answer their questions, process transactions accurately, and maintain a clean and organized sales floor. This role offers more than just a job; it’s a chance to build a career with a company that invests in its employees through continuous training and opportunities for advancement. If you are a proactive problem-solver with excellent communication skills and a desire to contribute to a friendly and supportive team, we encourage you to apply. This role requires flexibility to work various shifts, including evenings and weekends, to meet the demands of our busy retail environment. Come be a part of the Canadian Tire legacy and help us continue to serve the Downtown St. Catharines community with pride and excellence.
Key Responsibilities
- Engage with customers in a friendly and professional manner, providing exceptional service.
- Actively assist customers in locating products and making informed purchasing decisions.
- Process sales transactions accurately and efficiently using point-of-sale systems.
- Maintain a comprehensive knowledge of Canadian Tire products, services, and promotions.
- Ensure shelves are well-stocked, organized, and merchandised according to company standards.
- Handle customer inquiries, resolve issues, and process returns/exchanges gracefully.
- Assist with inventory management, including receiving shipments and conducting stock counts.
- Contribute to maintaining a clean, safe, and welcoming store environment.
- Collaborate effectively with team members to achieve sales targets and operational goals.
Required Skills
- Excellent customer service and interpersonal communication skills.
- Basic mathematical skills for cash handling and transaction processing.
- Ability to work effectively in a fast-paced retail environment.
- Strong problem-solving abilities and a proactive approach.
- Capability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A positive attitude and a passion for helping others.
Preferred Qualifications
- Previous experience in a retail sales or customer service role (6+ months).
- Familiarity with Canadian Tire product categories (e.g., automotive, hardware, sports).
- Experience operating a point-of-sale (POS) system.
- High school diploma or equivalent.
- Ability to communicate in French is an asset.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive health and dental benefits package for full-time employees.
- Generous employee discount on Canadian Tire products.
- Ongoing training and development programs.
- Opportunities for career advancement within a large national company.
- A supportive and inclusive team-oriented work environment.
- Contribution to a proud Canadian brand serving local communities.
How to Apply
Click on the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications.