About Company
Coles Group, a retail innovator with a rich history of serving communities, is thrilled to announce its strategic expansion into the North American market, beginning with the vibrant city of Boise, Idaho. With a legacy built on delivering quality products, exceptional customer service, and sustainable practices, Coles Group is bringing its unique retail approach to a new audience. We are committed to fostering a culture of teamwork, growth, and community engagement, creating a workplace where every team member can thrive and make a real impact. Join us as we embark on this exciting new chapter, establishing a fresh and dynamic retail presence in Boise Bench. At Coles Group, we believe in empowering our people, listening to our customers, and making a positive difference in the communities we serve. This is an unparalleled opportunity to contribute to a pioneering team, shaping the future of retail in a new and exciting market.
Job Description
Are you a dynamic and results-driven retail leader looking for an unparalleled opportunity to shape a new market presence? Coles Group is seeking an experienced and passionate Department Manager to join our pioneering team in Boise Bench. This is a unique chance to be at the forefront of our expansion, contributing significantly to the establishment and success of our innovative retail model in the US. As a Department Manager, you will be instrumental in leading, motivating, and developing a high-performing team within your designated department. You will be responsible for overseeing all operational aspects, including inventory management, merchandising, sales performance, and ensuring an exceptional customer experience that aligns with Coles Group’s renowned standards. We are looking for an individual with a proven track record in retail management, a keen eye for detail, and the ability to inspire a positive and productive work environment. Your role will involve strategic planning, problem-solving, and continuous improvement initiatives to meet and exceed department goals. You will champion our commitment to quality, freshness, and customer satisfaction, acting as a pivotal link between our global vision and local execution. This position requires strong leadership capabilities, a proactive approach to problem-solving, and a dedication to operational excellence. You will be a key player in fostering a welcoming atmosphere for both customers and team members, ensuring that our store becomes a beloved part of the Boise community. If you are ready to take on a challenging yet rewarding role with a company dedicated to making a difference, we encourage you to apply and help us build something extraordinary in Boise.
Key Responsibilities
- Lead, mentor, and develop a high-performing department team, fostering a positive and productive work environment.
- Oversee all daily department operations, including merchandising, stock rotation, inventory control, and visual presentation.
- Drive sales and profitability through effective planning, execution, and analysis of department performance.
- Ensure exceptional customer service by setting high standards and resolving customer inquiries promptly and courteously.
- Manage department scheduling, payroll, and performance reviews to optimize team efficiency and engagement.
- Implement and enforce company policies and procedures, including health, safety, and hygiene standards.
- Collaborate with other department managers and store leadership to achieve overall store objectives and create a cohesive team.
- Monitor competitor activities and market trends to identify opportunities for improvement and growth.
Required Skills
- Minimum 3-5 years of experience in retail management, preferably in a supermarket or large format retail environment.
- Proven leadership and team management skills with the ability to motivate and develop staff.
- Strong understanding of retail operations, including inventory control, merchandising, and loss prevention.
- Excellent communication and interpersonal skills, capable of interacting effectively with customers and team members.
- Demonstrated ability to achieve sales targets and operational KPIs.
- Proficiency in basic computer applications and POS systems.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Preferred Qualifications
- Associate's or Bachelor's degree in Business, Retail Management, or a related field.
- Experience with new store openings or market expansion projects.
- Knowledge of local supplier networks and community engagement strategies.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Employee discount program.
- Opportunities for career growth and professional development within a growing company.
- Supportive and collaborative work environment.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. Please highlight your relevant experience and explain why you are the ideal candidate to help launch Coles Group in Boise Bench.