About Company
Coles Group is a leading Australian retailer, renowned for its commitment to providing quality fresh food, groceries, and general merchandise to millions of customers. While our primary operations are based in Australia, we are expanding our global digital and logistics footprint, driven by a vision to inspire healthier and happier communities. At Coles, we believe in supporting local suppliers, fostering a diverse and inclusive workplace, and innovating to meet the evolving needs of our customers. Joining our team means becoming part of a forward-thinking organization dedicated to operational excellence, customer satisfaction, and making a positive impact in every community we serve. We’re building a team in Boise to extend our reach and bring our high standards of service to new markets, ensuring every delivery reflects our core values of care and quality.
Job Description
Join the dynamic team at Coles Group as a Grocery Delivery Driver and play a pivotal role in connecting our customers with their essential groceries. In this role, you will be the face of our service, ensuring timely, safe, and friendly delivery of online orders to homes and businesses across Boise. We are looking for reliable, customer-focused individuals who take pride in their work and are committed to providing an exceptional shopping experience from start to finish. This position requires excellent driving skills, a strong work ethic, and a dedication to upholding our high standards of quality and service. You will be responsible for navigating assigned routes efficiently, handling products with care, and interacting positively with every customer. If you enjoy being on the road, value customer satisfaction, and want to be part of a team that’s redefining convenience, we encourage you to apply. This is more than just a driving job; it’s an opportunity to contribute to the daily lives of our community members, bringing convenience and a friendly smile directly to their doorsteps.
Key Responsibilities
- Safely operate a company vehicle to deliver grocery orders to customers' homes and businesses following scheduled routes and time windows.
- Load and unload groceries from the delivery vehicle, ensuring products are handled with care and orders are complete and accurate.
- Verify order contents with customers at the point of delivery, process payments if necessary, and collect signatures.
- Provide exceptional customer service, addressing inquiries, resolving issues professionally, and maintaining a friendly and helpful demeanor.
- Conduct pre-trip and post-trip vehicle inspections, reporting any maintenance needs or issues promptly.
- Adhere to all traffic laws and company safety policies, maintaining a clean driving record.
- Manage delivery documentation and electronic logs accurately.
- Assist with warehouse duties or order preparation during non-delivery times, as needed.
- Maintain cleanliness and organization of the delivery vehicle.
Required Skills
- Valid state-issued driver's license with a clean driving record (no major violations in the last 3 years)
- Minimum 6 months of professional driving or delivery experience
- Ability to lift and carry up to 50 lbs repeatedly throughout a shift
- Excellent time management and organizational skills
- Strong communication and interpersonal skills for positive customer interactions
- Ability to work independently and navigate efficiently using GPS and mapping applications
- Reliable and punctual with a strong work ethic
- Must be 18 years of age or older
Preferred Qualifications
- Previous experience in grocery delivery or a customer-facing role
- Familiarity with the Boise metropolitan area and surrounding routes
- Experience operating various types of delivery vehicles (vans, box trucks)
- High school diploma or equivalent
Perks & Benefits
- Competitive hourly wages with opportunities for tips (where applicable)
- Comprehensive health, dental, and vision insurance plans
- Paid Time Off (PTO) and sick leave
- 401(k) retirement plan with company match
- Employee discount on groceries and other company products
- Opportunities for career growth and advancement within a global company
- Paid training and ongoing development programs
- Safe and well-maintained company delivery vehicles
How to Apply
Ready to hit the road with Coles Group? Click the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications and potentially welcoming you to our team!