About Company
National Australia Bank (NAB) is one of Australia’s largest and most trusted financial institutions, with a rich history spanning over 160 years. While our roots are firmly in Australia, our vision is global, focused on helping our customers succeed through the power of banking. At NAB, we believe in fostering an inclusive and diverse workplace where every individual can thrive. We are committed to empowering our employees with continuous learning, development opportunities, and a supportive environment that encourages innovation and customer-centric service. Join a team dedicated to making a real difference in the lives of our customers and communities, building a future where everyone has the opportunity to prosper.
Job Description
Are you ready to embark on a rewarding career in the financial services industry? National Australia Bank (NAB) is excited to offer an exceptional opportunity for an Entry Level Banker in Downtown Hilo. This role is perfect for enthusiastic and motivated individuals who are passionate about helping people, eager to learn, and ready to contribute to a dynamic team, even if you have no prior banking experience. We believe in potential and providing the right training and support to help you succeed.
As an Entry Level Banker, you will be the welcoming face of NAB, building strong relationships with our customers and providing excellent service. You will gain hands-on experience in a variety of banking operations, learning the ropes from experienced professionals. Your day will involve assisting customers with their financial transactions, educating them about our products and services, and identifying their needs to connect them with appropriate solutions. This is more than just a job; it’s a stepping stone to a successful career, offering comprehensive training programs designed to equip you with the knowledge and skills necessary to grow within the bank. We are looking for individuals with a positive attitude, a strong work ethic, and a genuine desire to make a difference. If you’re looking for a role where your contributions are valued and your professional development is prioritized, NAB is the place for you. Come join our team in Hilo and start building your future with us!
Key Responsibilities
- Welcome customers warmly and provide exceptional service in person and over the phone.
- Process routine financial transactions accurately and efficiently, including deposits, withdrawals, and payments.
- Identify customer needs and offer appropriate bank products and services, referring to specialists when necessary.
- Educate customers on various banking services, digital tools, and financial literacy concepts.
- Maintain a thorough understanding of bank policies, procedures, and regulatory compliance.
- Assist with opening new accounts and performing account maintenance tasks under supervision.
- Collaborate with team members to achieve branch goals and enhance the overall customer experience.
- Participate actively in ongoing training and development programs to expand banking knowledge and skills.
- Adhere to all security procedures and maintain confidentiality of customer information.
Required Skills
- Strong interpersonal and communication skills (verbal and written).
- Customer-focused attitude with a desire to help others.
- Exceptional attention to detail and accuracy.
- Basic mathematical aptitude.
- Ability to work effectively in a team environment.
- Eagerness to learn and adapt to new information and technologies.
- Reliable and punctual with a strong work ethic.
- Problem-solving capabilities and ability to handle customer inquiries gracefully.
Preferred Qualifications
- High school diploma or equivalent (GED).
- Some prior experience in a customer service-oriented role (e.g., retail, hospitality).
- Basic computer proficiency and comfort with technology.
- Ability to speak multiple languages (especially relevant to local demographics).
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Extensive training and development programs.
- Opportunities for career advancement within a global organization.
- Employee assistance program (EAP).
- Life and disability insurance.
- Supportive and collaborative work environment.
How to Apply
If you are eager to start your career in banking and possess a passion for helping customers, we encourage you to apply! Please click on the link below to submit your application directly.