About Company
Citigroup, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citigroup provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We are committed to fostering a diverse and inclusive environment where every employee can thrive and contribute to our collective success.
Job Description
We are seeking a highly motivated and detail-oriented Fraud Analyst to join our team in Tallyn’s Reach, Aurora, with an immediate start. In this critical role, you will be on the front lines of protecting Citigroup and its customers from financial crime. You will be responsible for identifying, investigating, and mitigating fraudulent activities across various financial products and channels. This position requires a keen eye for suspicious patterns, strong analytical capabilities, and the ability to make swift, informed decisions under pressure. You will be part of a dynamic and fast-paced environment, contributing directly to the security and integrity of our global operations. The ideal candidate will possess excellent problem-solving skills, a solid understanding of financial transactions, and a proactive approach to risk management. If you are passionate about combating fraud and eager to make an immediate impact, we encourage you to apply and join a company that values innovation, integrity, and customer protection.
Key Responsibilities
- Monitor and analyze transactional data for suspicious patterns indicative of fraudulent activity.
- Investigate potential fraud cases by gathering information, interviewing relevant parties, and utilizing internal and external tools and resources.
- Document findings thoroughly and prepare comprehensive fraud reports for management and law enforcement as required.
- Collaborate with internal departments (e.g., customer service, legal, risk management) to resolve fraud-related issues.
- Communicate effectively with customers to verify transaction legitimacy and provide guidance on fraud prevention.
- Stay current with emerging fraud trends, schemes, and technologies to enhance detection and prevention strategies.
- Assist in the development and implementation of new fraud detection rules and processes.
- Adhere strictly to all company policies, regulatory requirements, and compliance standards.
- Participate in ongoing training and development to continuously improve fraud analysis skills and knowledge.
Required Skills
- Minimum 2 years of experience in fraud analysis, financial crime, or a related field.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Proficiency in data analysis tools (e.g., Excel, SQL) and fraud detection systems.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
- Solid understanding of financial products, payment systems, and banking operations.
- Bachelor’s degree in Finance, Criminal Justice, Business Administration, or a related field.
Preferred Qualifications
- Experience with Link Analysis tools (e.g., IBM i2 Analyst's Notebook).
- Certification in Anti-Money Laundering (CAMS) or Certified Fraud Examiner (CFE).
- Familiarity with regulatory compliance frameworks such as AML, KYC, and PCI DSS.
- Previous experience working for a large financial institution.
- Proficiency in additional languages relevant to a global financial context.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company matching.
- Generous paid time off, including holidays and vacation.
- Tuition reimbursement and professional development opportunities.
- Employee wellness programs and discounts.
- Access to a global network of professionals and career growth within Citigroup.
How to Apply
To apply for this exciting opportunity as a Citigroup Fraud Analyst, please click on the application link below to submit your resume and cover letter directly through our careers portal. We look forward to reviewing your application.